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Arrae

Senior Manager of Quality Assurance

Arrae, Los Angeles, California, United States, 90079

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The Senior Manager of Quality Assurance will build, own, and scale Arrae’s Quality Management System (QMS). This is a highly impactful, hands-on leadership role for someone who has designed SOPs and quality frameworks from the ground up and can translate regulatory requirements into clear, scalable processes.

This role sits at the intersection of Quality, Product Development, Operations, and Supply Chain and will be critical in supporting new product launches, clinical studies, retail expansion, and international growth.

Key Responsibilities Quality System Architecture & SOP Ownership

Architect, write, implement, and continuously improve SOPs, work instructions, templates, and quality policies across the product lifecycle

Build and scale the QMS, including document control, change management, deviations, CAPAs, training, and quality risk management

Establish standardized, audit-ready quality processes for new product launches, reformulations, packaging changes, and supplier onboarding

Ensure SOPs are practical, adopted by cross-functional teams, and aligned with business realities

GMP Compliance & Regulatory Partnership

Ensure ongoing compliance with FDA cGMPs (21 CFR 111), DSHEA, and applicable international regulations

Serve as a quality partner to Regulatory and Product teams on label reviews, claims substantiation, and regulatory submissions

Lead preparation for and participation in internal audits, third-party audits, and regulatory inspections

Supplier, CMO & Testing Oversight

Own quality oversight strategy for CMOs, suppliers, and third-party laboratories

Review and approve batch records, CoAs, and finished product release documentation

Lead supplier qualification, audit programs, and performance monitoring

Define and enforce testing requirements (identity, micro, heavy metals, potency, stability) via SOPs and quality agreements

Product Quality, Stability & Risk Management

Build and oversee stability testing programs, data trending, and shelf-life justification

Lead quality risk assessments for new dosage forms, formulation changes, packaging updates, and clinical studies

Partner with Product Development to ensure quality considerations are embedded early in formulation and scale-up decisions

Deviations, Complaints & CAPA Leadership

Own deviation management, root cause analysis, and CAPA effectiveness

Oversee complaint investigations and ensure timely, compliant resolution

Track and report quality KPIs and present trends and risks to leadership

Leadership & Enablement

Serve as a senior quality leader and subject matter expert across the organization

Train and mentor cross-functional partners on SOPs, GMPs, and quality expectations

Influence without authority, ensuring quality is embedded into how the business operates—not bolted on

Qualifications

5–8+ years of Quality Assurance experience in dietary supplements, nutraceuticals, food, or consumer health

Proven experience building SOPs and QMS infrastructure

Deep expertise in FDA cGMPs (21 CFR 111) and supplement regulatory requirements

Experience managing CMOs, suppliers, and third-party labs

Exceptional technical writing, documentation, and organizational skills

Strong judgment, autonomy, and comfort operating in ambiguity

Nice to Have

Experience supporting clinical studies or scientific publications

International regulatory experience (Canada, EU, etc.)

Audit leadership experience (internal and external)

Background in formulation, product development, or regulatory affairs

Why This Role Matters This role will define how quality scales at Arrae. You’ll build systems that protect consumers, enable innovation, and support long-term growth—while moving fast and staying audit-ready.

How to Apply Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and why they would be a valuable addition to our team. Please send your application to

careers@arrae.com

with “Senior Manager of Quality Assurance” in the subject line.

ARRAE, Inc. is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

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