Salzman Group
Customer Experience & Support Admin | Growth & Great Benefits
Salzman Group, Rochester, New York, United States
A customer experience firm in Rochester seeks a Customer Experience & Support Admin. This role serves as the primary liaison for customer repair cases, ensuring clear communication and timely updates. Key tasks include managing RMAs, processing orders, and providing support during peak periods. Candidates should have 2+ years in customer service, excellent communication skills, and proficiency in CRM tools. The position offers competitive pay of $20-$25/hour, monthly bonuses, and benefits including health insurance and paid time off.
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