IT Help Desk Analyst I – Tier 1 Support

A leader in corrections and hospitality is seeking an IT Support Analyst - Tier 1. This role involves providing customer service through phone support, documenting ticketing interactions, and coordinating on-site technician visits as needed. Strong customer service and communication skills, along with an Associate's degree or equivalent experience, are required. This position also offers comprehensive benefits and opportunities for professional development. Excellent organizational skills are a must, as the analyst will juggle multiple responsibilities in a dynamic work environment. #J-18808-Ljbffr