Deaconess News
Position Summary:
A highly motivated and analytical
IT Financial Success Manager
will serve as a strategic advisor to our healthcare clients, ensuring they achieve measurable financial outcomes through our EHR solutions. This role bridges the gap between healthcare IT, client success, and financial performance, focusing on revenue optimization, ROI realization, and operational efficiency.
You will work closely with clients, internal teams, and executive stakeholders to align system usage with financial goals, provide insights into performance, and drive long-term customer value.
Key Responsibilities:
Connect Site Implementations
Participate in implementation of new Connect sites. Review and establish baselines and go live financial expectations.
Establish Access and Revenue Cycle Readiness program, including the Revenue Cycle Checklist, to ensure leaders are prepared to go live and understand revenue cycle monitoring tools.
Facilitate daily/weekly/monthly meetings to review financial performance metrics and priorities throughout post-live stabilization.
Conduct bi-annual site visits to review financial metrics and understand financial strategic goals.
Client Financial Success Management
Partner with leadership at Connect sites to assist and ensure effective use of EHR to manage revenue.
Develop and track key financial performance indicators (KPIs) related to IT solution impact (e.g., revenue cycle metrics, cost savings, reimbursement rates).
Conduct regular business reviews and financial impact assessments.
Escalate client concerns and proactively resolve issues that could impact financial performance.
Advisory & Optimization
Provide data-driven insights to help clients improve financial outcomes through better use of the EHR charging methodologies.
Identify opportunities based on financial performance, client needs, and EHR functionality.
Advise clients on financial best practices related to healthcare IT adoption.
Documentation & Support
Develop knowledge base of all revenue cycle integration points for each organization. Including but not limited to third party integration and internal system workflows which drive revenue cycle.
Develop knowledge base and flowcharts pertaining to key revenue cycle workflows, including Revenue Cycle Reporting tools.
Reporting & Analysis
Create and present financial reports based on best practice workflows.
Understand and clearly communicate data presented through EHR financial reports and dashboards.
Translate complex data into actionable recommendations for non-technical stakeholders.
Qualifications: Required:
Bachelor's degree in Finance, Health Administration, Business, Information Technology, or related field.
5+ years of experience in healthcare finance, healthcare IT, or healthcare revenue cycle.
Strong understanding of healthcare financial operations (e.g., revenue cycle, reimbursement models, payer contracting).
Proficiency with analytics tools (e.g., Excel, Tableau).
Excellent communication, presentation, and relationship management skills.
Knowledge of CPT/HCPCS, ICD-10, and healthcare billing practices.
Experience with EHR systems (e.g., Epic, Cerner, Meditech) and charge master structures.
Keywords IT Financial Success, Healthcare IT, Revenue Optimization, EHR Solutions, Healthcare Finance, Revenue Cycle Management, Financial Performance, Client Success, ROI, Advisory, Data Analysis, Financial Reporting, Tableau, Epic, Cerner, Meditech, CPT, ICD-10, Reimbursement Models, Payer Contracting, Analytics Tools
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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IT Financial Success Manager
will serve as a strategic advisor to our healthcare clients, ensuring they achieve measurable financial outcomes through our EHR solutions. This role bridges the gap between healthcare IT, client success, and financial performance, focusing on revenue optimization, ROI realization, and operational efficiency.
You will work closely with clients, internal teams, and executive stakeholders to align system usage with financial goals, provide insights into performance, and drive long-term customer value.
Key Responsibilities:
Connect Site Implementations
Participate in implementation of new Connect sites. Review and establish baselines and go live financial expectations.
Establish Access and Revenue Cycle Readiness program, including the Revenue Cycle Checklist, to ensure leaders are prepared to go live and understand revenue cycle monitoring tools.
Facilitate daily/weekly/monthly meetings to review financial performance metrics and priorities throughout post-live stabilization.
Conduct bi-annual site visits to review financial metrics and understand financial strategic goals.
Client Financial Success Management
Partner with leadership at Connect sites to assist and ensure effective use of EHR to manage revenue.
Develop and track key financial performance indicators (KPIs) related to IT solution impact (e.g., revenue cycle metrics, cost savings, reimbursement rates).
Conduct regular business reviews and financial impact assessments.
Escalate client concerns and proactively resolve issues that could impact financial performance.
Advisory & Optimization
Provide data-driven insights to help clients improve financial outcomes through better use of the EHR charging methodologies.
Identify opportunities based on financial performance, client needs, and EHR functionality.
Advise clients on financial best practices related to healthcare IT adoption.
Documentation & Support
Develop knowledge base of all revenue cycle integration points for each organization. Including but not limited to third party integration and internal system workflows which drive revenue cycle.
Develop knowledge base and flowcharts pertaining to key revenue cycle workflows, including Revenue Cycle Reporting tools.
Reporting & Analysis
Create and present financial reports based on best practice workflows.
Understand and clearly communicate data presented through EHR financial reports and dashboards.
Translate complex data into actionable recommendations for non-technical stakeholders.
Qualifications: Required:
Bachelor's degree in Finance, Health Administration, Business, Information Technology, or related field.
5+ years of experience in healthcare finance, healthcare IT, or healthcare revenue cycle.
Strong understanding of healthcare financial operations (e.g., revenue cycle, reimbursement models, payer contracting).
Proficiency with analytics tools (e.g., Excel, Tableau).
Excellent communication, presentation, and relationship management skills.
Knowledge of CPT/HCPCS, ICD-10, and healthcare billing practices.
Experience with EHR systems (e.g., Epic, Cerner, Meditech) and charge master structures.
Keywords IT Financial Success, Healthcare IT, Revenue Optimization, EHR Solutions, Healthcare Finance, Revenue Cycle Management, Financial Performance, Client Success, ROI, Advisory, Data Analysis, Financial Reporting, Tableau, Epic, Cerner, Meditech, CPT, ICD-10, Reimbursement Models, Payer Contracting, Analytics Tools
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr