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Pennymac

Salesforce Product Analyst

Pennymac, Carrollton, Texas, us, 75011

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Pennymac (NYSE: PFSI) Pennymac is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day As a

Product Analyst I , you will join the Product Management team and learn to support the delivery of technology solutions that enhance the mortgage loan process. This entry-level role focuses on participating in team activities, gathering basic requirements, documenting user stories under guidance, and executing assigned tasks within an Agile framework.

Participates in organizational analysis to identify current capabilities and opportunities for improvement

Gathers business requirements that effect technology systems, and engages with technology partners to develop solutions through the technology change process

Writes and communicates requirements and user stories following standardized Agile framework

Works effectively inside a Scrum or Kanban team

Documents acceptance criteria for user stories with guidance

Collaborates with Tech Leads and UAT to define when user stories are done

Manages stakeholders and teams of people across functional areas to implement a project

Coordinates risk assessment and uses risk assessment output to help mitigate risks to the project

Participates in backlog grooming sessions for ongoing roadmap planning

Executes on test scripts developed in design and implementation phases

Performs other related duties as required and assigned

Demonstrates behaviors aligned with the organization’s desired culture and values

What You’ll Bring

4 Year college degree (Bachelor) or equivalent work experience

0-2 years of relevant experience (including internships or coursework related to business analysis, product management, or Agile methodologies)

Excellent interpersonal, verbal and written communication skills

Excellent organizational skills

Highly proficient in the G-Suite (Docs, Sheets, Slides, etc)

Data analysis experience a plus

Eagerness to learn data analysis and BI Tools (experience is a plus)

Familiarity with Salesforce CRM, JIRA, Confluence, or similar tools is a plus

Must be a team player with a strong desire to learn and contribute, with the ability to work independently on assigned tasks

Proven track record at delivering timely and accurate information in a fast-paced environment

Excellent critical thinking, problem solving and mathematical skills, using sound judgement

Financial Services and, if possible, mortgage industry experience preferred

Strong business acumen and ability to interface with executive management

Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home

Comprehensive Medical, Dental, and Vision

Paid Time Off Programs including vacation, holidays, illness, and parental leave

Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

Retirement benefits, life insurance, 401(k) match, and tuition reimbursement

Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit https://pennymacnews.page.link/benefits. For residents with state required benefit information, additional information can be found at https://www.pennymac.com/additional-benefits-information.

Compensation Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below.

Lower in range - Building skills and experience in the role

Mid-range - Experience and skills align with proficiency in the role

Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary $65,000 - $100,000

Work Model OFFICE

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