Insight Global
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $28.00/hr - $30.00/hr
Company:
Insight Global
Title:
Desktop Support Specialist
Openings:
1
Location:
Onsite - Riverview, FL 33578
Shift:
9:00am-6:00pm |Monday - Friday
PR:
$28-$30
Interview Process:
One & Done - 1 hour
Desired Skills & Experience
3+ Years of experience troubleshooting, repair, imaging, decommissioning hardware
Strong communication and customer service skills
Experience with computer imaging - SCCM/Intune preferred
Experience utilizing a ticketing system - Service Now preferred
Must be able to move around the depot and lift up to 50 pounds
Plusses
Lenovo, Dell, or HP Certifications
Bachelor's degree in related field
Software troubleshooting experience - O365
A+ Certified
Day-to-Day Insight Global is seeking a skilled Desktop Support Specialist to join their team in Tampa, FL. In this role, you will provide essential support to internal employees via Service Now, addressing and resolving hardware-related issues. With the company managing 18,000 computers nationwide, your monthly tasks will involve handling 150-200 laptops and desktops. We are looking for a candidate with a proven track record in troubleshooting, triaging, imaging, and decommissioning devices. Proficiency in software troubleshooting is also highly valued. Additionally, you will assist with the packing and shipment of these devices. The ideal candidate will possess a proactive attitude, strong customer service skills, and excellent communication and documentation abilities, which are critical for success in this role.
Seniority level Associate
Employment type Contract
Job function Information Technology
Industries Health and Human Services
Benefits
Medical insurance
Vision insurance
401(k)
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Base pay range $28.00/hr - $30.00/hr
Company:
Insight Global
Title:
Desktop Support Specialist
Openings:
1
Location:
Onsite - Riverview, FL 33578
Shift:
9:00am-6:00pm |Monday - Friday
PR:
$28-$30
Interview Process:
One & Done - 1 hour
Desired Skills & Experience
3+ Years of experience troubleshooting, repair, imaging, decommissioning hardware
Strong communication and customer service skills
Experience with computer imaging - SCCM/Intune preferred
Experience utilizing a ticketing system - Service Now preferred
Must be able to move around the depot and lift up to 50 pounds
Plusses
Lenovo, Dell, or HP Certifications
Bachelor's degree in related field
Software troubleshooting experience - O365
A+ Certified
Day-to-Day Insight Global is seeking a skilled Desktop Support Specialist to join their team in Tampa, FL. In this role, you will provide essential support to internal employees via Service Now, addressing and resolving hardware-related issues. With the company managing 18,000 computers nationwide, your monthly tasks will involve handling 150-200 laptops and desktops. We are looking for a candidate with a proven track record in troubleshooting, triaging, imaging, and decommissioning devices. Proficiency in software troubleshooting is also highly valued. Additionally, you will assist with the packing and shipment of these devices. The ideal candidate will possess a proactive attitude, strong customer service skills, and excellent communication and documentation abilities, which are critical for success in this role.
Seniority level Associate
Employment type Contract
Job function Information Technology
Industries Health and Human Services
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr