TEKsystems
Job Description
Will be responsible for any incoming calls to the IT department handling roughly tier 1 and 2 support issues
Triaging tickets – troubleshooting, handling, transferring, writing and confirming tickets
Monitor IT department emails – there is a general IT email and they are responsible for maintaining it
Active Directory - configuring new user setup, password resets, etc. (group policy is nice to have but not required)
Qualifications
Desktop and Helpdesk Support Exp – need to be able to do troubleshooting (roughly tier 1 and 2) via phone and have experience triaging tickets
Active Directory (new user set up and password resets) – group policy is a plus and need to have configuring experience
Office 365 exp (specifically MS Exchange) highly preferred
Strong customer service skills - Need someone that is a strong communicator and comfortable asking for help when needed and can show up with insight to meetings
If Interested: Please apply to the job application and email Derek at Dmautz @teksystems.com. Job Type & Location: This is a Contract to Hire position based out of Salem, OR.
Pay And Benefits
The pay range for this position is $23.00 - $29.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Other Details
This is a fully onsite position in Salem, OR.
Application Deadline: This position is anticipated to close on Jan 22, 2026.
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
Will be responsible for any incoming calls to the IT department handling roughly tier 1 and 2 support issues
Triaging tickets – troubleshooting, handling, transferring, writing and confirming tickets
Monitor IT department emails – there is a general IT email and they are responsible for maintaining it
Active Directory - configuring new user setup, password resets, etc. (group policy is nice to have but not required)
Qualifications
Desktop and Helpdesk Support Exp – need to be able to do troubleshooting (roughly tier 1 and 2) via phone and have experience triaging tickets
Active Directory (new user set up and password resets) – group policy is a plus and need to have configuring experience
Office 365 exp (specifically MS Exchange) highly preferred
Strong customer service skills - Need someone that is a strong communicator and comfortable asking for help when needed and can show up with insight to meetings
If Interested: Please apply to the job application and email Derek at Dmautz @teksystems.com. Job Type & Location: This is a Contract to Hire position based out of Salem, OR.
Pay And Benefits
The pay range for this position is $23.00 - $29.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Other Details
This is a fully onsite position in Salem, OR.
Application Deadline: This position is anticipated to close on Jan 22, 2026.
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr