Transit Customer Service Specialist I/II - Fast-Paced Support

A major public transport agency in New York City is seeking a Transit Customer Service Specialist. This role involves responding to customer inquiries via a high-volume call center, utilizing various systems like Salesforce CRM and Automated Travel Information. Candidates must possess relevant education and experience and have a solid understanding of MTA's subway and bus systems. Excellent communication and customer service skills are essential. The position offers a salary range of $49,208 – $64,214. #J-18808-Ljbffr