Feeding America
Position Overview
In partnership with the Executive Director, Director of Development, and Program Director, the Director of Operations has the responsibility for planning strategy, implementing, and directing all aspects and logistics involving food procurement and distribution activities within our 15-county service region.
In addition, the Director of Operations oversees warehouse operations, fleet operation, food procurement, logistics personnel, and volunteer engagement at the main warehouse. When receiving and distributing goods, the Director ensures compliance with Feeding America contract and federal, state, and local regulations for documentation and training in food safety and Civil Rights.
End Date:
February 28, 2026
Opportunity Type:
Job
Category:
Executive Director / CEO / Other C- Level Executives
Job Responsibilities Supervisory Responsibilities
Oversight and training responsibility for multiple full and part-time employees.
Oversee volunteers assisting in warehouse or pantry-related volunteer activities.
Warehouse Operations
Ensure proper maintenance of the warehouse facility with compliance to external regulatory bodies, prioritizing employee safety and food safety.
Maintain accurate inventory control, including rotation of product, daily completion of receiving and distribution tasks, proper tagging, and periodic inventories (weekly, monthly, quarterly, & annual).
Maintain accurate and timely shipping and receiving systems, posting to inventory software adequate to modern warehousing standards.
Oversee and implement food purchasing for warehouse distribution operations.
Manage product recovery functions to guarantee maximum product into area and compliance of recovered goods with external regulatory bodies.
Institute and nurture a positive working environment for employed staff and volunteers at all times.
Transportation & Logistics
Ensure efficient transport of inbound and outbound product through a combination of Food Bank and commercial carrier vehicles and drivers.
Schedule inbound product arrivals and onsite product distribution efficiently, coordinating within established budgets and timelines.
Customer & Donor Relations
Ensure partner agency satisfaction with service from FBA.
Coordinate donor development with Programs department staff and rescue food procurement staff to support partner agencies and FBA programs.
Support Operations team for special events such as food and fund drives, fundraising galas, and related occasions.
Training & Compliance
Determine safety, equipment, and training needs of Operations staff.
Develop, coordinate, schedule, and deliver training to maintain compliance with applicable health and safety standards.
Promote effective and efficient delivery of services through training.
Ensure all safety and sanitation rules and procedures are followed, in compliance with Feeding America, AIB, and Food Bank of the Albemarle operating guidelines, regulations, and policies.
Reporting & Accountability
Prepare and submit accurate monthly, quarterly, and annual reports on warehouse and transportation operations, including inventory levels, product recovery, and compliance metrics.
Monitor and report key performance indicators (KPIs) for transportation efficiency, warehouse accuracy, and safety compliance.
Maintain detailed records of inbound and outbound shipments, product recovery, and food purchases for audit and regulatory purposes.
Ensure timely and accurate data entry into inventory management systems and verify reconciliation with physical counts.
Provide regular updates to senior leadership on operational performance, donor satisfaction, and compliance status.
Investigate and document any discrepancies in inventory, shipping, or recovery processes, and implement corrective actions.
Document training completion and compliance certifications for all Operations team staff.
Develop and maintain dashboards or reporting tools to support transparency and decision-making.
Other
Work harmoniously with all other departments and staff.
Work closely with the Administration and Finance teams.
Participate in staff meetings, strategic planning, and special events.
Perform other assigned duties aligned with Food Bank of the Albemarle’s strategic objectives.
Physical Requirements
Role requires on-site presence and is not eligible for remote or hybrid telecommuting.
Medium to heavy work: prolonged periods sitting at a desk, writing, working on a computer, use of keyboard and reading from a monitor.
Must be able to lift up to 50 pounds at times.
Prolonged standing, walking, moving may be required depending on site requirements.
Operation of office equipment requiring repetitive hand movements and fine coordination.
May occasionally be required to climb or balance.
Must be able to walk on uneven ground, fields, and unpaved areas.
Frequently required to sit, stand, walk, stoop, bend, kneel, crouch, reach and twist.
Visual acuity performing activities including preparing documents and presentations, transcribing, viewing a computer terminal, and extensive reading.
Travel
Moderate travel within the service area to ensure proper stewardship to communities and partner agencies.
Occasional overnight travel for conferences, training, or regional meetings.
Employee must provide proof of current state-issued driver’s license with a minimum of the previous three years’ safe driving history.
Minimum Requirements, Education, Qualifications, Certifications & Experience
Bachelor’s Degree in a related field or equivalent work experience or certificate in related field such as project management, operational logistics, warehouse operations, compliance, and transportation logistics.
Minimum 5 years of supervisory experience working in a fast‑paced production environment.
Strong leadership skills including delegation, strategic management, conflict management, motivation, coaching, counseling, mentoring, and other personnel management soft skills.
Demonstrated success in designing, planning, executing, and evaluating operational KPIs.
Background in food safety/product handling preferred.
Demonstrated independent judgement and analysis with the ability to prioritize workflow while motivating and leading staff.
Excellent written and verbal communication skills; exceptional interpersonal skills and focused listening.
Valid, state-issued Driver’s License with previous three years safe driving history.
Must authorize a North Carolina Criminal Record Check and Motor Vehicle Report.
Must adhere to Food Bank of the Albemarle’s Drug and Alcohol Policy.
Desirable Skills and Qualifications
Self-starter possessing the ability to independently manage projects from initiation to completion.
Ability to work effectively in an independent manner and integrate as a highly resourceful team leader or member under pressure and within deadlines.
Professional interaction with the public, vendors and donors, developing rapport and trust.
Positive attitude and professional demeanor.
Advanced proficiency and experience using the Microsoft Office Suite (Excel, Word, Outlook) and Microsoft 365 environment.
Strong organizational and project management skills, able to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Creative and innovative thinker, actively identifying new opportunities, proposing solutions and recommending best practices.
Preferred certifications: OSHA Forklift operator and trainer, ServSafe Food Protection Manager, HACCP, Certified Safety Professional.
Creative problem-solving, flexible, anticipate challenges, resolve potential issues, maintain high work standards in a fast‑paced environment.
Benefits
PTO:
Vacation, Sick
11 paid holidays, 5th Fridays, and 16 Hours Volunteer time
Insurances:
Medical, Dental & Vision coverage through BCBS group plans
AD&D/Life Insurance
SIMPLE IRA:
with matching - up to 3%
How to apply In order to ensure visibility of your application for this role, please forward a digital copy of your formal resume in pdf or word format, directly to our Human Resources department at fbalbemarlejobs@gmail.com. Make sure to provide a valid email address and telephone number for direct correspondence and please be sure to use the title of the position you are applying for in the subject line of your submission email.
Please, do not call, send inquiries, or attempt to directly deliver resumes or applications to Food Bank of the Albemarle, FBA Board Members, or other members of FBA staff. Unscheduled calls or visits interfere with the ability of the staff to provide targeted and focused service to organizational needs. Thank you for your understanding.
About the organization Based in Elizabeth City, NC, Food Bank of the Albemarle works with over 100 hunger relief partners operating 145 programs to serve men, women, and children experiencing food insecurity in the 15 counties of the northeastern North Carolina region. Our vision is that one day, our communities will be hunger-free through direct assistance, support, services, advocacy, and education.
Additional information You can read more about our employment opportunities here:
#J-18808-Ljbffr
In addition, the Director of Operations oversees warehouse operations, fleet operation, food procurement, logistics personnel, and volunteer engagement at the main warehouse. When receiving and distributing goods, the Director ensures compliance with Feeding America contract and federal, state, and local regulations for documentation and training in food safety and Civil Rights.
End Date:
February 28, 2026
Opportunity Type:
Job
Category:
Executive Director / CEO / Other C- Level Executives
Job Responsibilities Supervisory Responsibilities
Oversight and training responsibility for multiple full and part-time employees.
Oversee volunteers assisting in warehouse or pantry-related volunteer activities.
Warehouse Operations
Ensure proper maintenance of the warehouse facility with compliance to external regulatory bodies, prioritizing employee safety and food safety.
Maintain accurate inventory control, including rotation of product, daily completion of receiving and distribution tasks, proper tagging, and periodic inventories (weekly, monthly, quarterly, & annual).
Maintain accurate and timely shipping and receiving systems, posting to inventory software adequate to modern warehousing standards.
Oversee and implement food purchasing for warehouse distribution operations.
Manage product recovery functions to guarantee maximum product into area and compliance of recovered goods with external regulatory bodies.
Institute and nurture a positive working environment for employed staff and volunteers at all times.
Transportation & Logistics
Ensure efficient transport of inbound and outbound product through a combination of Food Bank and commercial carrier vehicles and drivers.
Schedule inbound product arrivals and onsite product distribution efficiently, coordinating within established budgets and timelines.
Customer & Donor Relations
Ensure partner agency satisfaction with service from FBA.
Coordinate donor development with Programs department staff and rescue food procurement staff to support partner agencies and FBA programs.
Support Operations team for special events such as food and fund drives, fundraising galas, and related occasions.
Training & Compliance
Determine safety, equipment, and training needs of Operations staff.
Develop, coordinate, schedule, and deliver training to maintain compliance with applicable health and safety standards.
Promote effective and efficient delivery of services through training.
Ensure all safety and sanitation rules and procedures are followed, in compliance with Feeding America, AIB, and Food Bank of the Albemarle operating guidelines, regulations, and policies.
Reporting & Accountability
Prepare and submit accurate monthly, quarterly, and annual reports on warehouse and transportation operations, including inventory levels, product recovery, and compliance metrics.
Monitor and report key performance indicators (KPIs) for transportation efficiency, warehouse accuracy, and safety compliance.
Maintain detailed records of inbound and outbound shipments, product recovery, and food purchases for audit and regulatory purposes.
Ensure timely and accurate data entry into inventory management systems and verify reconciliation with physical counts.
Provide regular updates to senior leadership on operational performance, donor satisfaction, and compliance status.
Investigate and document any discrepancies in inventory, shipping, or recovery processes, and implement corrective actions.
Document training completion and compliance certifications for all Operations team staff.
Develop and maintain dashboards or reporting tools to support transparency and decision-making.
Other
Work harmoniously with all other departments and staff.
Work closely with the Administration and Finance teams.
Participate in staff meetings, strategic planning, and special events.
Perform other assigned duties aligned with Food Bank of the Albemarle’s strategic objectives.
Physical Requirements
Role requires on-site presence and is not eligible for remote or hybrid telecommuting.
Medium to heavy work: prolonged periods sitting at a desk, writing, working on a computer, use of keyboard and reading from a monitor.
Must be able to lift up to 50 pounds at times.
Prolonged standing, walking, moving may be required depending on site requirements.
Operation of office equipment requiring repetitive hand movements and fine coordination.
May occasionally be required to climb or balance.
Must be able to walk on uneven ground, fields, and unpaved areas.
Frequently required to sit, stand, walk, stoop, bend, kneel, crouch, reach and twist.
Visual acuity performing activities including preparing documents and presentations, transcribing, viewing a computer terminal, and extensive reading.
Travel
Moderate travel within the service area to ensure proper stewardship to communities and partner agencies.
Occasional overnight travel for conferences, training, or regional meetings.
Employee must provide proof of current state-issued driver’s license with a minimum of the previous three years’ safe driving history.
Minimum Requirements, Education, Qualifications, Certifications & Experience
Bachelor’s Degree in a related field or equivalent work experience or certificate in related field such as project management, operational logistics, warehouse operations, compliance, and transportation logistics.
Minimum 5 years of supervisory experience working in a fast‑paced production environment.
Strong leadership skills including delegation, strategic management, conflict management, motivation, coaching, counseling, mentoring, and other personnel management soft skills.
Demonstrated success in designing, planning, executing, and evaluating operational KPIs.
Background in food safety/product handling preferred.
Demonstrated independent judgement and analysis with the ability to prioritize workflow while motivating and leading staff.
Excellent written and verbal communication skills; exceptional interpersonal skills and focused listening.
Valid, state-issued Driver’s License with previous three years safe driving history.
Must authorize a North Carolina Criminal Record Check and Motor Vehicle Report.
Must adhere to Food Bank of the Albemarle’s Drug and Alcohol Policy.
Desirable Skills and Qualifications
Self-starter possessing the ability to independently manage projects from initiation to completion.
Ability to work effectively in an independent manner and integrate as a highly resourceful team leader or member under pressure and within deadlines.
Professional interaction with the public, vendors and donors, developing rapport and trust.
Positive attitude and professional demeanor.
Advanced proficiency and experience using the Microsoft Office Suite (Excel, Word, Outlook) and Microsoft 365 environment.
Strong organizational and project management skills, able to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
Creative and innovative thinker, actively identifying new opportunities, proposing solutions and recommending best practices.
Preferred certifications: OSHA Forklift operator and trainer, ServSafe Food Protection Manager, HACCP, Certified Safety Professional.
Creative problem-solving, flexible, anticipate challenges, resolve potential issues, maintain high work standards in a fast‑paced environment.
Benefits
PTO:
Vacation, Sick
11 paid holidays, 5th Fridays, and 16 Hours Volunteer time
Insurances:
Medical, Dental & Vision coverage through BCBS group plans
AD&D/Life Insurance
SIMPLE IRA:
with matching - up to 3%
How to apply In order to ensure visibility of your application for this role, please forward a digital copy of your formal resume in pdf or word format, directly to our Human Resources department at fbalbemarlejobs@gmail.com. Make sure to provide a valid email address and telephone number for direct correspondence and please be sure to use the title of the position you are applying for in the subject line of your submission email.
Please, do not call, send inquiries, or attempt to directly deliver resumes or applications to Food Bank of the Albemarle, FBA Board Members, or other members of FBA staff. Unscheduled calls or visits interfere with the ability of the staff to provide targeted and focused service to organizational needs. Thank you for your understanding.
About the organization Based in Elizabeth City, NC, Food Bank of the Albemarle works with over 100 hunger relief partners operating 145 programs to serve men, women, and children experiencing food insecurity in the 15 counties of the northeastern North Carolina region. Our vision is that one day, our communities will be hunger-free through direct assistance, support, services, advocacy, and education.
Additional information You can read more about our employment opportunities here:
#J-18808-Ljbffr