Red River Animal Emergency Hospital and Referral Center
Senior Human Resources Generalist & Payroll
Red River Animal Emergency Hospital and Referral Center, Fargo, North Dakota, us, 58126
Senior Human Resources Generalist & Payroll
Red River Animal Emergency Hospital & Referral Center (RRAEH) is the region’s leading provider of advanced veterinary care, proudly serving ND/MN/SD since 2005. We’re North Dakota’s first and only 24/7 emergency hospital (since 2018) and, as of 2024, the state’s only 24/7 multi-specialty hospital, locally owned and operated by in‑house and community veterinarians. With demand growing, we doubled our footprint in 2022 to add Oncology, Internal Medicine, and Surgery, and we remain committed to state‑of‑the‑art medicine, education, community involvement, and a supportive workplace culture.
Who you are We’re looking for a highly skilled and collaborative Senior HR Generalist & Payroll professional who shares our unwavering commitment to excellence, both in caring for our people and in the well‑being of our hospital. As a cornerstone of our team, you bring not only depth in HR and payroll, but a passion for supporting the mission of providing exceptional care to every pet and family we serve.
You thrive in dynamic, 24/7 environments, possess an entrepreneurial mindset, and take ownership of people processes from recruiting to offboarding. You’re a forward‑thinker who sees challenges as opportunities, whether that’s refining a biweekly payroll close, improving an onboarding journey, or coaching a leader through a complex, sensitive situation. Likewise, you understand that great HR is both heart and rigor: empathetic, confidential, and fair, backed by airtight documentation, compliance, and data.
This role is ideal for a seasoned HR generalist who’s eager to grow professionally. With a clear path to evolve into HR & Payroll Manager / People Operations Manager, you’ll influence culture, elevate manager capability, and help shape scalable systems for a hospital that never closes its doors. Experience with iSolved (or similar HRIS/payroll), multi‑shift operations, and healthcare/veterinary settings is a strong plus.
If you’re ready to make a meaningful impact, building trusted relationships, and creating a supportive, high‑performance workplace…we’d love to meet you.
Key responsibilities Payroll
Run end‑to‑end payroll on a biweekly cycle for hourly, salaried, and relief staff, including shift differentials, on‑call, overtime, stipends, bonuses, and garnishments.
Reconcile payroll, coordinate GL mapping with finance, manage year‑end (W‑2/1095‑C), and oversee payroll tax filings/registrations.
Maintain accurate timekeeping for 24/7 schedules: audit punches, PTO, and premium pay.
Track and process approved employee expense reimbursements and allowances through payroll in coordination with accounting.
Talent Acquisition & Lifecycle
Partner with managers to scope roles for DVMs, boarded specialists, licensed techs, and client service teams; manage postings, sourcing, screening, and offers.
Review and approve all offer letters and employment agreements prior to issuance to ensure clarity, compliance, and alignment with compensation guidelines.
Own onboarding/offboarding: I‑9/E‑Verify, background checks/drug screens, handbook & policy acknowledgement, HRIS setup, benefits enrollment, equipment access/returns, exit interviews.
Coordinate and facilitate new‑hire orientation sessions to ensure consistent cultural and policy onboarding.
Track role‑specific requirements (e.g., ND veterinary/tech licensure dates, DEA where applicable, CE reimbursement policies).
Employee Relations, Culture & Wellness
Coach managers and employees on performance, documentation, and conflict resolution; conduct fair and timely investigations.
Champion culture initiatives tailored to the veterinary space (24/7 ER and Specialty) (recognition, debriefs, compassion‑fatigue resources, wellness programs).
Support scheduling norms and attendance expectations suited to overnight/holiday work.
Benefits & Leaves
Administer medical/dental/vision, 401(k), and ancillary plans; lead open enrollment and qualifying life events.
Manage FMLA/ADA interactive process, ND leave/pay requirements, workers’ comp (including incident reporting for animal‑related injuries/needle sticks), and return‑to‑work.
Policies, Compliance & Reporting
Maintain and update the employee records, handbook, SOPs, and HR policies; ensure compliance with federal and ND laws (FLSA, FMLA, ADA, EEO, COBRA, OSHA/clinic safety policies).
Prepare required filings (e.g., EEO‑1) and support audits (payroll, I‑9, benefits, workers’ comp).
Develop and track annual compliance and professional training programs (e.g., sexual harassment prevention, safety protocols, continuing education). Utilize Isolved’s LMS or other tools to assign, monitor, and document completion.
Partner with leadership on controlled‑substance and radiation/clinic safety policy training ownership (content owners in Ops/Medicine; HR ensures policy acknowledgement & records).
Maintain current job descriptions and wage ranges in partnership with leadership; ensure consistency, equity, and regulatory compliance.
HRIS, Data & Process
Own HRIS/ATS/timekeeping (Isolved): security roles, data integrity, workflows, and integrations.
Build and publish dashboards: headcount, time‑to‑fill, turnover, labor cost, overtime, premium pay, PTO liability.
Other (as needed)
Support performance and compensation cycles; job architecture, market checks for DVMs/techs, and spot bonus programs.
Manage vendor relationships (payroll, benefits, background checks, HR tech).
Qualifications
5–8+ years
progressive HR generalist experience with 2+ years
hands‑on payroll; healthcare/veterinary and 24/7 operations experience strongly preferred.
Working knowledge of U.S. employment laws and ND wage & hour; comfort with multi‑shift operations and premium pay rules.
Proficiency with HRIS/ATS and spreadsheets (lookups, pivots).
Excellent judgment, confidentiality, documentation, and communication skills.
Preferred:
SHRM‑CP/PHR (or higher); FPC/CPP; experience supporting licensed clinicians (DVM/LVT) and credential tracking.
Compensation and Perks:
Salary: $75,000 to $85,000
Schedule:
Monday – Friday, 8am to 5pm. Being 24/7 some flexibility is required.
Health, Dental, Vision, and Life Insurance
401 (K) with Employer Matching
PTO
Licensing, membership fees paid for by RRAEH
Short term and long‑term disability coverage
Pet discount, Employee Assistant Program and more!!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Human Resources
Industries
Veterinary Services
Location: Fargo, ND
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Who you are We’re looking for a highly skilled and collaborative Senior HR Generalist & Payroll professional who shares our unwavering commitment to excellence, both in caring for our people and in the well‑being of our hospital. As a cornerstone of our team, you bring not only depth in HR and payroll, but a passion for supporting the mission of providing exceptional care to every pet and family we serve.
You thrive in dynamic, 24/7 environments, possess an entrepreneurial mindset, and take ownership of people processes from recruiting to offboarding. You’re a forward‑thinker who sees challenges as opportunities, whether that’s refining a biweekly payroll close, improving an onboarding journey, or coaching a leader through a complex, sensitive situation. Likewise, you understand that great HR is both heart and rigor: empathetic, confidential, and fair, backed by airtight documentation, compliance, and data.
This role is ideal for a seasoned HR generalist who’s eager to grow professionally. With a clear path to evolve into HR & Payroll Manager / People Operations Manager, you’ll influence culture, elevate manager capability, and help shape scalable systems for a hospital that never closes its doors. Experience with iSolved (or similar HRIS/payroll), multi‑shift operations, and healthcare/veterinary settings is a strong plus.
If you’re ready to make a meaningful impact, building trusted relationships, and creating a supportive, high‑performance workplace…we’d love to meet you.
Key responsibilities Payroll
Run end‑to‑end payroll on a biweekly cycle for hourly, salaried, and relief staff, including shift differentials, on‑call, overtime, stipends, bonuses, and garnishments.
Reconcile payroll, coordinate GL mapping with finance, manage year‑end (W‑2/1095‑C), and oversee payroll tax filings/registrations.
Maintain accurate timekeeping for 24/7 schedules: audit punches, PTO, and premium pay.
Track and process approved employee expense reimbursements and allowances through payroll in coordination with accounting.
Talent Acquisition & Lifecycle
Partner with managers to scope roles for DVMs, boarded specialists, licensed techs, and client service teams; manage postings, sourcing, screening, and offers.
Review and approve all offer letters and employment agreements prior to issuance to ensure clarity, compliance, and alignment with compensation guidelines.
Own onboarding/offboarding: I‑9/E‑Verify, background checks/drug screens, handbook & policy acknowledgement, HRIS setup, benefits enrollment, equipment access/returns, exit interviews.
Coordinate and facilitate new‑hire orientation sessions to ensure consistent cultural and policy onboarding.
Track role‑specific requirements (e.g., ND veterinary/tech licensure dates, DEA where applicable, CE reimbursement policies).
Employee Relations, Culture & Wellness
Coach managers and employees on performance, documentation, and conflict resolution; conduct fair and timely investigations.
Champion culture initiatives tailored to the veterinary space (24/7 ER and Specialty) (recognition, debriefs, compassion‑fatigue resources, wellness programs).
Support scheduling norms and attendance expectations suited to overnight/holiday work.
Benefits & Leaves
Administer medical/dental/vision, 401(k), and ancillary plans; lead open enrollment and qualifying life events.
Manage FMLA/ADA interactive process, ND leave/pay requirements, workers’ comp (including incident reporting for animal‑related injuries/needle sticks), and return‑to‑work.
Policies, Compliance & Reporting
Maintain and update the employee records, handbook, SOPs, and HR policies; ensure compliance with federal and ND laws (FLSA, FMLA, ADA, EEO, COBRA, OSHA/clinic safety policies).
Prepare required filings (e.g., EEO‑1) and support audits (payroll, I‑9, benefits, workers’ comp).
Develop and track annual compliance and professional training programs (e.g., sexual harassment prevention, safety protocols, continuing education). Utilize Isolved’s LMS or other tools to assign, monitor, and document completion.
Partner with leadership on controlled‑substance and radiation/clinic safety policy training ownership (content owners in Ops/Medicine; HR ensures policy acknowledgement & records).
Maintain current job descriptions and wage ranges in partnership with leadership; ensure consistency, equity, and regulatory compliance.
HRIS, Data & Process
Own HRIS/ATS/timekeeping (Isolved): security roles, data integrity, workflows, and integrations.
Build and publish dashboards: headcount, time‑to‑fill, turnover, labor cost, overtime, premium pay, PTO liability.
Other (as needed)
Support performance and compensation cycles; job architecture, market checks for DVMs/techs, and spot bonus programs.
Manage vendor relationships (payroll, benefits, background checks, HR tech).
Qualifications
5–8+ years
progressive HR generalist experience with 2+ years
hands‑on payroll; healthcare/veterinary and 24/7 operations experience strongly preferred.
Working knowledge of U.S. employment laws and ND wage & hour; comfort with multi‑shift operations and premium pay rules.
Proficiency with HRIS/ATS and spreadsheets (lookups, pivots).
Excellent judgment, confidentiality, documentation, and communication skills.
Preferred:
SHRM‑CP/PHR (or higher); FPC/CPP; experience supporting licensed clinicians (DVM/LVT) and credential tracking.
Compensation and Perks:
Salary: $75,000 to $85,000
Schedule:
Monday – Friday, 8am to 5pm. Being 24/7 some flexibility is required.
Health, Dental, Vision, and Life Insurance
401 (K) with Employer Matching
PTO
Licensing, membership fees paid for by RRAEH
Short term and long‑term disability coverage
Pet discount, Employee Assistant Program and more!!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Human Resources
Industries
Veterinary Services
Location: Fargo, ND
#J-18808-Ljbffr