Corpay
Pre-Agency Collector – North American Collections
Location: Houston, TX | Line of Business: Risk Management | Risk Management North American Collections
Job Overview Corpay is currently looking to hire a Pre-Agency Collector within our North American Collections division. This position falls under our Risk Management line of business and is located in Houston, TX. In this role, you will manage high‑value, high‑visibility delinquent accounts prior to placement with external agencies or legal partners, driving recovery outcomes and protecting client relationships. You will report directly to North American Collections Leadership and regularly collaborate with risk, legal, and finance teams.
How We Work As a Pre‑Agency Collector, you will be expected to work in an office environment. Corpay will set you up for success by providing:
Assigned workspace and office set up
Company‑issued equipment
Formal, hands‑on training
Role Responsibilities
Engaging directly with senior stakeholders, including C‑suite executives, controllers, and finance leadership
Negotiating complex payment solutions such as promissory notes, structured payment plans, settlements, and forbearance arrangements
Managing a defined portfolio of past‑due accounts nearing agency status and driving recovery strategy to prevent escalation
Performing risk assessments and recommending pre‑legal actions
Reviewing, analyzing, and reconciling customer accounts to ensure accuracy
Collaborating with attorneys and third‑party agencies to prepare account packages
Maintaining detailed and compliant documentation of all communications and agreements
Ensuring alignment with internal policies, SOX controls, and regulatory requirements
Contributing to continuous process improvement within the collections workflow
Qualifications & Skills
Bachelor’s degree in Business, Finance, Accounting, or related field preferred
Minimum 5 years of B2B collections experience
Proven ability to communicate and negotiate with C‑suite executives
Experience with structured payment plans and work‑out strategies
Experience working with attorneys, legal teams, and third‑party agencies
Accounting knowledge, including account reconciliations
Exceptional written and verbal communication skills
High‑level negotiation and conflict resolution skills
Strong analytical and critical‑thinking abilities
Ability to manage sensitive, high‑dollar portfolios
Proficiency with CRM and collections platforms; Salesforce preferred
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company‑wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company‑wide contests and prizes
Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Accounting/Auditing and Finance
Referrals increase your chances of interviewing at Corpay by 2x
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Job Overview Corpay is currently looking to hire a Pre-Agency Collector within our North American Collections division. This position falls under our Risk Management line of business and is located in Houston, TX. In this role, you will manage high‑value, high‑visibility delinquent accounts prior to placement with external agencies or legal partners, driving recovery outcomes and protecting client relationships. You will report directly to North American Collections Leadership and regularly collaborate with risk, legal, and finance teams.
How We Work As a Pre‑Agency Collector, you will be expected to work in an office environment. Corpay will set you up for success by providing:
Assigned workspace and office set up
Company‑issued equipment
Formal, hands‑on training
Role Responsibilities
Engaging directly with senior stakeholders, including C‑suite executives, controllers, and finance leadership
Negotiating complex payment solutions such as promissory notes, structured payment plans, settlements, and forbearance arrangements
Managing a defined portfolio of past‑due accounts nearing agency status and driving recovery strategy to prevent escalation
Performing risk assessments and recommending pre‑legal actions
Reviewing, analyzing, and reconciling customer accounts to ensure accuracy
Collaborating with attorneys and third‑party agencies to prepare account packages
Maintaining detailed and compliant documentation of all communications and agreements
Ensuring alignment with internal policies, SOX controls, and regulatory requirements
Contributing to continuous process improvement within the collections workflow
Qualifications & Skills
Bachelor’s degree in Business, Finance, Accounting, or related field preferred
Minimum 5 years of B2B collections experience
Proven ability to communicate and negotiate with C‑suite executives
Experience with structured payment plans and work‑out strategies
Experience working with attorneys, legal teams, and third‑party agencies
Accounting knowledge, including account reconciliations
Exceptional written and verbal communication skills
High‑level negotiation and conflict resolution skills
Strong analytical and critical‑thinking abilities
Ability to manage sensitive, high‑dollar portfolios
Proficiency with CRM and collections platforms; Salesforce preferred
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company‑wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company‑wide contests and prizes
Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Accounting/Auditing and Finance
Referrals increase your chances of interviewing at Corpay by 2x
#J-18808-Ljbffr