Baptist Memorial Health Care
Coordinator-Customer Service: Nephrology
Baptist Memorial Health Care, Jonesboro, Arkansas, us, 72402
Coordinator-Customer Service: Nephrology
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Coordinator-Customer Service: Nephrology
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Overview Customer Service Coordinator Nephrology/Endocrinology
Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications Experience
One year’s current experience with insurance billing and/or medical collection and medical terminology.
Education
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Collegiate or medical trade completion. Associates Degree.
Training
Preferred/Desired: (none stated)
Special Skills
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Proficient with 10-key.
Licensure
None.
Seniority level Entry level
Employment type Other
Job function Other
Industries Hospitals and Health Care
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Coordinator-Customer Service: Nephrology
role at
Baptist Memorial Health Care .
Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features.
Overview Customer Service Coordinator Nephrology/Endocrinology
Job Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications Experience
One year’s current experience with insurance billing and/or medical collection and medical terminology.
Education
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Collegiate or medical trade completion. Associates Degree.
Training
Preferred/Desired: (none stated)
Special Skills
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Proficient with 10-key.
Licensure
None.
Seniority level Entry level
Employment type Other
Job function Other
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Baptist Memorial Health Care by 2x
Get notified about new Customer Service Coordinator jobs in
Jonesboro, AR .
#J-18808-Ljbffr