Jackson Hewitt COO
Rehire Client Support Associate
Jackson Hewitt COO, Covington, Kentucky, United States, 41011
Rehire Client Support Associate – Jackson Hewitt, COO • Covington, KY, United States
Seasonal Client Support Associate
– friendly face for all office visitors, ensuring exceptional client experiences and providing essential support. Engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.
Benefits
Opportunity for advancement
Competitive salary
Employee discounts
Flexible schedule
Training & development
Full‑time and part‑time positions are available
Work Lotto (Win money for logged shifts)
Low‑cost benefits (healthcare, dental & vision)
Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities for qualifying candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
401k with Company Match (eligible to participate after working the first 1,000 hours)
Qualifications
Strong interpersonal and communication skills
Experience in a fast‑paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience preferred, but not required
Willingness to learn and grow in a customer‑focused role
Company Commitment The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
PTIN Certification PTIN Certification: Yes
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– friendly face for all office visitors, ensuring exceptional client experiences and providing essential support. Engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.
Benefits
Opportunity for advancement
Competitive salary
Employee discounts
Flexible schedule
Training & development
Full‑time and part‑time positions are available
Work Lotto (Win money for logged shifts)
Low‑cost benefits (healthcare, dental & vision)
Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities for qualifying candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
401k with Company Match (eligible to participate after working the first 1,000 hours)
Qualifications
Strong interpersonal and communication skills
Experience in a fast‑paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience preferred, but not required
Willingness to learn and grow in a customer‑focused role
Company Commitment The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
PTIN Certification PTIN Certification: Yes
#J-18808-Ljbffr