Logo
First Tech Federal Credit Union

Associate Sr, Recovery Solution

First Tech Federal Credit Union, Hillsboro, Oregon, United States, 97104

Save Job

Description The Senior Associate, Recovery Solution assists in the preparation of loan recovery legal cases, and monitors and documents case status.

Primary Responsibilities

Assist in the negotiation of repayment plans and recommend accounts for legal action

Provide assistance to Specialist in the maintenance of legal documentation submitted to attorneys

Gather loan documentation to support legal cases, including miscellaneous research requests

Monitor status of legal cases, reviewing accounts and cases for action/follow up

Respond to attorney communications, escalating to leadership as appropriate

Process recovery payments as applicable

Respond to member inquiries regarding case status

Coordinate the delivery of all incoming and outgoing department communications

Experience and Education Requirement

Minimum Education:

High School Diploma or GED

Minimum 4 years' experience in office administration, preferably in the financial services industry; experience with charge off collections is preferred

Strong knowledge of FDCPA is preferred

Strong knowledge of financial industry operating areas including functions, products & services is preferred

Effective time management skills and the ability to work independently or in a collaborative team environment

Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences

Ability to foster strong relationships with internal and external stakeholders

Proven ability to professionally handle sensitive documents

Good research, analytical, problem solving and critical thinking skills with an excellent attention to detail

Working knowledge of Microsoft Office Suite

Certification/License:

N/A

Location:

Hillsboro Corporate Office - Hillsboro, OR 97124

Target Compensation in Hillsboro, OR:

$25.03 - $29.95 per hour + annual bonus

Benefits options include:

Traditional medical, dental, and vision coverage

401K matching up to 5% per pay period

Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually

11 paid federal holidays

Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What makes First Tech different? Click here to learn more!

First Tech is not currently offering Visa sponsorship or transfer for this position

#J-18808-Ljbffr