Resource Consultings Services Inc
Network Administrator
Resource Consultings Services Inc, Richardson, Texas, United States, 75080
Role: Network Administrator
Location: Richardson TX 75082 (Hybrid 3 days/week)
Duration: 6 month C2H
Position Summary
We are seeking an experienced Network Administrator to support and maintain our
Palo Alto SASE/SD-WAN solution with Prisma Access and Cisco Meraki switches and access points . This is a staring out as a 6 month hybrid role (3 days per week) focused on ensuring network health responding to performance issues and managing upgrade schedules for critical network infrastructure. Potential to convert to perm.
Essential Duties and Responsibilities Network Health Monitoring & Response
Monitor Palo Alto Strata Cloud Manager dashboards for SD-WAN and Prisma Access performance.
Track Meraki dashboard for switch and AP health.
Respond promptly to alerts indicating performance outside tolerance or outages.
Perform root cause analysis and elevate issues as needed.
Incident Management
Troubleshoot connectivity issues across SASE SD-WAN and Meraki environments.
Coordinate with internal teams and vendors for resolution.
Document incidents and corrective actions in ServiceNow or equivalent ticketing system.
Upgrade & Patch Management
Maintain a schedule of firmware and software updates for Palo Alto and Meraki devices.
Validate compatibility and perform upgrades during approved maintenance windows.
Communicate upgrade status and timelines to stakeholders.
Configuration & Administration
Manage network policies routing and QoS settings in Palo Alto Strata Cloud Manager.
Administer Meraki switches and APs including VLAN configuration and SSID management.
Ensure compliance with security standards and best practices.
Reporting & Documentation
Produce weekly and monthly health reports for leadership.
Maintain accurate documentation of network topology configurations and change logs.
Track SLA adherence and provide performance metrics.
Collaboration & Continuous Improvement
Work closely with cybersecurity and IT teams to align network operations with security policies.
Recommend optimizations for network performance and reliability.
Required Skills & Qualifications
Hands‑on experience with Palo Alto Strata Cloud Manager, Prisma Access and SD‑WAN.
Proficiency in Cisco Meraki dashboard administration (switches and APs).
Strong troubleshooting skills for WAN, LAN and wireless networks.
Familiarity with NAT‑T IPsec tunnels and cloud‑delivered security.
Knowledge of firmware lifecycle management and upgrade best practices.
Excellent documentation and communication skills.
Preferred Certifications
Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent.
Cisco Meraki CMNA or CCNA.
ITIL Foundation (for change management and incident handling).
Key Skills Dhcp,Routing Protocols,Network Administration,Active Directory,VMware,LAN,Computer Networking,Microsoft Windows Server,Windows,Cisco ASA,Juniper,Dns
Employment Type :
Full Time
Experience:
years
Vacancy:
1
#J-18808-Ljbffr
Palo Alto SASE/SD-WAN solution with Prisma Access and Cisco Meraki switches and access points . This is a staring out as a 6 month hybrid role (3 days per week) focused on ensuring network health responding to performance issues and managing upgrade schedules for critical network infrastructure. Potential to convert to perm.
Essential Duties and Responsibilities Network Health Monitoring & Response
Monitor Palo Alto Strata Cloud Manager dashboards for SD-WAN and Prisma Access performance.
Track Meraki dashboard for switch and AP health.
Respond promptly to alerts indicating performance outside tolerance or outages.
Perform root cause analysis and elevate issues as needed.
Incident Management
Troubleshoot connectivity issues across SASE SD-WAN and Meraki environments.
Coordinate with internal teams and vendors for resolution.
Document incidents and corrective actions in ServiceNow or equivalent ticketing system.
Upgrade & Patch Management
Maintain a schedule of firmware and software updates for Palo Alto and Meraki devices.
Validate compatibility and perform upgrades during approved maintenance windows.
Communicate upgrade status and timelines to stakeholders.
Configuration & Administration
Manage network policies routing and QoS settings in Palo Alto Strata Cloud Manager.
Administer Meraki switches and APs including VLAN configuration and SSID management.
Ensure compliance with security standards and best practices.
Reporting & Documentation
Produce weekly and monthly health reports for leadership.
Maintain accurate documentation of network topology configurations and change logs.
Track SLA adherence and provide performance metrics.
Collaboration & Continuous Improvement
Work closely with cybersecurity and IT teams to align network operations with security policies.
Recommend optimizations for network performance and reliability.
Required Skills & Qualifications
Hands‑on experience with Palo Alto Strata Cloud Manager, Prisma Access and SD‑WAN.
Proficiency in Cisco Meraki dashboard administration (switches and APs).
Strong troubleshooting skills for WAN, LAN and wireless networks.
Familiarity with NAT‑T IPsec tunnels and cloud‑delivered security.
Knowledge of firmware lifecycle management and upgrade best practices.
Excellent documentation and communication skills.
Preferred Certifications
Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent.
Cisco Meraki CMNA or CCNA.
ITIL Foundation (for change management and incident handling).
Key Skills Dhcp,Routing Protocols,Network Administration,Active Directory,VMware,LAN,Computer Networking,Microsoft Windows Server,Windows,Cisco ASA,Juniper,Dns
Employment Type :
Full Time
Experience:
years
Vacancy:
1
#J-18808-Ljbffr