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Henkel AG & Co. KGaA

Quality Manager

Henkel AG & Co. KGaA, Memphis, Tennessee, us, 37544

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About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting‑edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you’ll do

Assume the role of Management Representative, maintain Integrated Management System and certification to ISO 9001, ISO 22000, ISO 14001, ISO 50001 and ISO 45001.

Act as Food Safety Team Leader for ISO 22000 Certification

Manage Quality Control Lab including maintaining supplies, calibrations and direct supervision of Lab Techs.

Prepares regular management review

Ensure documentation of key processes

Ensure control plans, quality planning documentation are in place.

Lead the Internal Audit program including System, Process, Product, Customer and External Certification audits.

Respond to customer questionnaires.

Work with manufacturing and other functional groups for investigations to troubleshoot customer problems/complaints, plant issues, and reject batches. Ensure determination of root cause and corrective actions and develop project plans to drive change.

Escalation of critical decisions to regional Quality Director if necessary.

Promote awareness of customer requirements throughout the site.

Lead Cross‑functional Quality Improvement Teams/Projects. Develop plans for continuous improvements for the plant, and product lines and ensure all team members are completing assigned tasks.

Ensure compliance to Henkel Standards and requirements.

Monitors Quality KPIs

Utilize Six Sigma methodology, SQC, and SPC to conduct studies on product and process consistency and quality issues

Travel (e.g. #J-18808-Ljbffr