PM New
Part-Time Guest Service Agent and Night Auditor | Hilton Garden Inn Dulles North
PM New, Chicago, Illinois, United States, 60290
What You’ll Do
You will be at the center of the hotels universe—the front office. We need someone to be the face at our front desk. Are you happy, outgoing, and wear a perma‑smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. Addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check‑in to check‑out.
A lot goes into creating a perfect hotel stay and you’ll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast‑paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment and sporting events and be eager to share this information with our guests.
You’ll know how to handle cash responsibly and reliably and use the tools of the trade: computers, databases and property management systems to efficiently handle the technical side of the job.
Where You’ve Been We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people‑person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don’t work well under pressure this won’t be a great fit.
When You’re Here Sometimes you’ll be behind the desk but also be prepared to move around because more than half the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts and the opportunity to be part of an anything‑but‑standard growing hotel company.
Required Experience Unclear Seniority
Key Skills
Restaurant Experience
Customer Service
Hotel Experience
Taleo
Hospitality Experience
Cashiering
Food Safety Experience
Guest Relations Experience
Animal Handling
Front Desk
Guest Services
Phone Etiquette
Employment Type: Part‑Time
Experience: years
Vacancy: 1
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A lot goes into creating a perfect hotel stay and you’ll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast‑paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment and sporting events and be eager to share this information with our guests.
You’ll know how to handle cash responsibly and reliably and use the tools of the trade: computers, databases and property management systems to efficiently handle the technical side of the job.
Where You’ve Been We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people‑person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don’t work well under pressure this won’t be a great fit.
When You’re Here Sometimes you’ll be behind the desk but also be prepared to move around because more than half the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts and the opportunity to be part of an anything‑but‑standard growing hotel company.
Required Experience Unclear Seniority
Key Skills
Restaurant Experience
Customer Service
Hotel Experience
Taleo
Hospitality Experience
Cashiering
Food Safety Experience
Guest Relations Experience
Animal Handling
Front Desk
Guest Services
Phone Etiquette
Employment Type: Part‑Time
Experience: years
Vacancy: 1
#J-18808-Ljbffr