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Touro College and University System

Financial Aid Administrator

Touro College and University System, New York, New York, us, 10261

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Overview Reporting to the Associate Director of Financial Aid, the Financial Aid Administrator is responsible for managing financial aid packages, ensuring adherence to federal, state, and institutional regulations. This role plays a critical part in supporting students and families throughout the financial aid process by providing guidance on available programs, eligibility criteria, and application procedures. The Financial Aid Administrator utilizes various software systems to process aid, determines award eligibility, collaborates with other departments to address student concerns, and stays current with industry updates through professional development.

Responsibilities Responsibilities include but are not limited to:

Meets with and counsels students, parents, and others to explain and discuss the details of the financial aid application and awarding processes, the laws and regulations governing the eligibility for and availability of federal, state, institutional and other relevant programs

Utilizes federal, state and internal software to process financial aid

Determines eligibility for federal, state, institutional, and other aid programs in accordance with all applicable laws, regulations, policies, guidelines, and other governing criteria

Formulates, produces and distributes financial aid award notifications and ensures that the financial aid that has been awarded is appropriately disbursed and credited to the students' accounts

Develops and gathers appropriate materials, organizes and helps present student financial aid orientation programs, exit counseling, entrance interviews for students and their parents

Assists other coworkers as needed in any function encompassed in the job description of the FAA

Works with interdepartmental personnel to resolve students' issues

Attends workshops, seminars and webinars for professional development

Utilizes federal and state webinars to keep up to date with the new regulations

Attends conferences and training as approved and required

Qualifications Education/Experience

Associate degree required

Baccalaureate degree preferred

Minimum of 1-3 years related and transferable experience required

Knowledge/Skills/Abilities

Strong customer service and organizational skills

Computer literate, experience in the Banner financial aid module a plus

Must be able to multi-task and prioritize work

Self-starter

Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook

Travel

Locally as needed for staff coverage

May be required to travel overnight for training

Maximum SalaryUSD $62,843.00/Yr.

Minimum SalaryUSD $50,274.00/Yr.

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