UNM Hospital
3 days ago Be among the first 25 applicants
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Minimum Offer $16.99/hr.
Maximum Offer $22.66/hr.
Compensation Disclaimer: Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Patient Financial Services - SRMC
FTE: 1.00 – Full Time – Shift: Days – Schedule: 08:00AM - 4:30PM, Wednesday through Sunday**
Position Summary This position will be responsible for working with patients in determining their financial obligations, and means by which they can meet those obligations. These duties will include determining co-pays, co-insurance, and deductibles for insured patients, identify and arrange for approval of community and other resources for patients who have an inability to pay, establishing payment plans, and processing applications for financial assistance with the hospital. Serve as onsite support for billing needs. This position will also cross‑train to be functional in the areas of patient registration, insurance verification, and obtaining prior authorizations. Ensure adherence to hospitals and departmental policies and procedures. No patient care assignment.
Detailed Responsibilities
Perform related duties and responsibilities as required.
Maintain departmental reports and records; collect statistical data for administrative and regulatory purposes.
Perform miscellaneous job‑related duties as assigned.
Participate in hospital/medical staff meetings and committees as required; attend technical and administrative meetings; participate in committee functions; participate in hospital-wide activities and committees within the scope of this position or as directed.
Maintain established departmental policies and procedures, objectives, and quality assurance programs.
Enhance professional growth and development through participation in educational programs, reading current literature, attending in‑services, meetings and workshops.
Explain, assist, and process applications for the hospital’s and State, County or Federal Financial Assistance Programs.
Proactively screen patients for Medicaid and/or financial assistance prior to clinical appointment if possible.
Using CDM coding and CPT/ICD coding; create the patient estimates and collect on that estimate prior to services.
Provide patients with their balances and options to pay on their account. Use billing system to establish payment plans; remove patients from collections as appropriate.
Maintain a current and correct accounting of patients who are approved for financial assistance, federal, state or county programs; including review for expirations and renewals.
Understand the registration, insurance verification, and prior authorization processes in order to serve as a back‑up or fill in as needed.
Serve as on‑site billing and Accounts Receivable representative.
Offer patient portal for online medical records access.
Qualifications
Education: Associate Degree in related discipline.
Experience: 2 years directly related experience.
Credentials: Affordable Care Act Navigator within 1 year of position; Medicaid PE certification within 1 year of hire date; Notary Public within 6 months of hire.
Language: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo; Bilingual English/Spanish (non‑essential).
Physical Conditions: Sedentary work – light lifting up to 10 pounds occasionally.
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Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Minimum Offer $16.99/hr.
Maximum Offer $22.66/hr.
Compensation Disclaimer: Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department: Patient Financial Services - SRMC
FTE: 1.00 – Full Time – Shift: Days – Schedule: 08:00AM - 4:30PM, Wednesday through Sunday**
Position Summary This position will be responsible for working with patients in determining their financial obligations, and means by which they can meet those obligations. These duties will include determining co-pays, co-insurance, and deductibles for insured patients, identify and arrange for approval of community and other resources for patients who have an inability to pay, establishing payment plans, and processing applications for financial assistance with the hospital. Serve as onsite support for billing needs. This position will also cross‑train to be functional in the areas of patient registration, insurance verification, and obtaining prior authorizations. Ensure adherence to hospitals and departmental policies and procedures. No patient care assignment.
Detailed Responsibilities
Perform related duties and responsibilities as required.
Maintain departmental reports and records; collect statistical data for administrative and regulatory purposes.
Perform miscellaneous job‑related duties as assigned.
Participate in hospital/medical staff meetings and committees as required; attend technical and administrative meetings; participate in committee functions; participate in hospital-wide activities and committees within the scope of this position or as directed.
Maintain established departmental policies and procedures, objectives, and quality assurance programs.
Enhance professional growth and development through participation in educational programs, reading current literature, attending in‑services, meetings and workshops.
Explain, assist, and process applications for the hospital’s and State, County or Federal Financial Assistance Programs.
Proactively screen patients for Medicaid and/or financial assistance prior to clinical appointment if possible.
Using CDM coding and CPT/ICD coding; create the patient estimates and collect on that estimate prior to services.
Provide patients with their balances and options to pay on their account. Use billing system to establish payment plans; remove patients from collections as appropriate.
Maintain a current and correct accounting of patients who are approved for financial assistance, federal, state or county programs; including review for expirations and renewals.
Understand the registration, insurance verification, and prior authorization processes in order to serve as a back‑up or fill in as needed.
Serve as on‑site billing and Accounts Receivable representative.
Offer patient portal for online medical records access.
Qualifications
Education: Associate Degree in related discipline.
Experience: 2 years directly related experience.
Credentials: Affordable Care Act Navigator within 1 year of position; Medicaid PE certification within 1 year of hire date; Notary Public within 6 months of hire.
Language: Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo; Bilingual English/Spanish (non‑essential).
Physical Conditions: Sedentary work – light lifting up to 10 pounds occasionally.
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