Mount Sinai Morningside
Scheduling Coordinator II - FPA Access Center
Mount Sinai Morningside, New York, New York, us, 10261
Scheduling Coordinator II - FPA Access Center
Mount Sinai Morningside is hiring a Scheduling Coordinator II in the FPA Access Center. In this role you will exemplify patient experience while interacting with patients and visitors over telephone and other channels, providing superior customer service. You will manage scheduling for appointments, consults and follow-up for patients, mentor and train less experienced staff, and assist in overseeing front desk activity in the absence of the Supervisor. Responsibilities
Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. > Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next days appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties. Qualifications
High School diploma/GED 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Administrative Industries
Hospitals and Health Care Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate or exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, trainees, patients, and the communities we serve feel respected and supported; our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation
The salary range for the role is $19,0196 - $28,5293 hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses or incentive pay, differential pay or other forms of compensation or benefits. Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine
#J-18808-Ljbffr
Mount Sinai Morningside is hiring a Scheduling Coordinator II in the FPA Access Center. In this role you will exemplify patient experience while interacting with patients and visitors over telephone and other channels, providing superior customer service. You will manage scheduling for appointments, consults and follow-up for patients, mentor and train less experienced staff, and assist in overseeing front desk activity in the absence of the Supervisor. Responsibilities
Schedules patient FPA appointments and updates practice management system. Collects patient demographics and insurance information and enters into practice management system. > Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed. May schedule patients appointments for tests or consults. May initiate reminder calls for next days appointments. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor. May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting. May participate and offer input into the Performance Appraisal process with the Supervisor. Performs other related duties. Qualifications
High School diploma/GED 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Administrative Industries
Hospitals and Health Care Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate or exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, trainees, patients, and the communities we serve feel respected and supported; our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation
The salary range for the role is $19,0196 - $28,5293 hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses or incentive pay, differential pay or other forms of compensation or benefits. Non-Bargaining Unit, 008 - FPA Access Center - ISM, Icahn School of Medicine
#J-18808-Ljbffr