ChenMed
A leading healthcare provider is seeking a Member Retention Specialist in Massachusetts. This role focuses on enhancing patient experience and driving long-term membership retention through creative engagement and collaboration with team members. Responsibilities include managing referrals and service recovery, utilizing patient experience tools, and reporting on key metrics to inform retention strategies. The position offers competitive pay ranging from $20.20 to $28.83 hourly, along with comprehensive benefits and career growth opportunities.
#J-18808-Ljbffr