Power Design
About the Position
Are you a proven people‑person who’s passionate about building relationships? If so, you might be the perfect fit for our PlusONE Specialist position! At Power Design, our goal is to be the best at what we do by offering top‑notch (or plusONE, as we like to call it) service that brings our customers back for more. This position is all about using innovation and technical expertise to play a critical role in supporting a seamless customer experience strategy. If this sounds like a dream come true, learn more below and apply today!
Position Responsibilities
Conduct interviews with customers based on internal expectations and information provided by the project teams
Own pieces of the plusONE reward components, including internal recognition and appreciation platforms and programs
Represent Power Design’s emphasis on customer relationships by networking internally through training and events
Continually update applications or processes based on inter‑department changes and growth
Provide content for training and company presentations
Solicit and analyze aggregated feedback from customers on a regular cadence and by request
Manage the workflows and application development, as well as solicit feedback from customers
Influence plusONE’s internal branding, training of interviewers for their personal growth, and maintenance of objective feedback
Here’s What We’re Looking For
Bachelor’s Degree in Communications, Consumer Behavior, Customer Experience Management or a related discipline required, as well as 1‑2 years of relevant client‑facing experience
Strong computer skills, including proficiency in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint, OneNote)
Construction project management knowledge or experience is a plus
A strategist who values creativity and leverages analytics to craft work that makes an impact
Excellent customer relations, as well as written and verbal communication skills and the ability to interface across all levels of staff and management
Self‑motivated team player with a track record of working effectively in a fast‑paced environment and managing multiple projects with changing priorities
Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation, and growth
Benefits and Perks
Competitive salaries offered
Flexible and hybrid work options available to support work‑life balance
Cutting‑edge headquarters with an on‑campus café, fitness center, game room with golf simulator, electric scooters, lake with running path, training facility, and tobacco‑free campus
Exciting, award‑winning workplace culture focused on employee appreciation, recognition, and fun
Comprehensive medical, dental, vision, and life insurance offered
Short and long‑term disability plans
401k with company matching and Flexible Spending Accounts (FSA) options available
Paid time off and company holidays provided
Discounts to a variety of services, mental and physical wellness resources, free Care.com memberships, and other perks given to all Power Design team members
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
#J-18808-Ljbffr
Position Responsibilities
Conduct interviews with customers based on internal expectations and information provided by the project teams
Own pieces of the plusONE reward components, including internal recognition and appreciation platforms and programs
Represent Power Design’s emphasis on customer relationships by networking internally through training and events
Continually update applications or processes based on inter‑department changes and growth
Provide content for training and company presentations
Solicit and analyze aggregated feedback from customers on a regular cadence and by request
Manage the workflows and application development, as well as solicit feedback from customers
Influence plusONE’s internal branding, training of interviewers for their personal growth, and maintenance of objective feedback
Here’s What We’re Looking For
Bachelor’s Degree in Communications, Consumer Behavior, Customer Experience Management or a related discipline required, as well as 1‑2 years of relevant client‑facing experience
Strong computer skills, including proficiency in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint, OneNote)
Construction project management knowledge or experience is a plus
A strategist who values creativity and leverages analytics to craft work that makes an impact
Excellent customer relations, as well as written and verbal communication skills and the ability to interface across all levels of staff and management
Self‑motivated team player with a track record of working effectively in a fast‑paced environment and managing multiple projects with changing priorities
Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation, and growth
Benefits and Perks
Competitive salaries offered
Flexible and hybrid work options available to support work‑life balance
Cutting‑edge headquarters with an on‑campus café, fitness center, game room with golf simulator, electric scooters, lake with running path, training facility, and tobacco‑free campus
Exciting, award‑winning workplace culture focused on employee appreciation, recognition, and fun
Comprehensive medical, dental, vision, and life insurance offered
Short and long‑term disability plans
401k with company matching and Flexible Spending Accounts (FSA) options available
Paid time off and company holidays provided
Discounts to a variety of services, mental and physical wellness resources, free Care.com memberships, and other perks given to all Power Design team members
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
#J-18808-Ljbffr