SBT Global, Inc.
A leading IT services company based in Plano, Texas is seeking an experienced help desk technician to provide technical assistance to clients over the phone and email. Responsibilities include troubleshooting various issues, serving as the first point of contact, and ensuring customer satisfaction. Candidates should have a strong background in IT, excellent communication skills, and a minimum of 14 years of relevant experience. This is a contracted role with no option for remote work.
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