CareDx, Inc.
Transplant Account Manager - Kansas City
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Transplant Account Manager - Kansas City
role at
CareDx, Inc.
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high‑value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre‑ and post‑transplant patient journey, and is the leading provider of genomics‑based information for transplant patients.
Essential Duties & Responsibilities
Strategic Account Management: Develop a deep understanding of account needs, objectives, and challenges to provide tailored solutions that meet requirements. Identify new business opportunities within existing accounts to upsell and cross‑sell relevant CareDx products, solutions or services.
Strategic Planning and Execution: Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long‑term, account‑specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint and achieve commercial goals.
Product Knowledge and Clinical & Technical Proficiency: Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms and processes; as well as supportive key clinical studies.
Building Strong Customer Relationships: Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually soliciting feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction.
Managing the Sales Pipeline: Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key other performance indicators.
Collaborating with Internal Teams: Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs.
Qualifications
Bachelor’s degree required; advanced degree (e.g., MBA) preferred.
Minimum of 10 years sales or strategic account management experience in the healthcare industry.
Experience selling into hospitals, hospital/health systems, and/or enterprise‑level accounts, navigating across multiple levels of stakeholders and departments.
Track record of developing effective account strategies that maximize business outcomes.
Strong written and oral communication & organizational skills.
Must be willing to travel 50‑75% or greater, including frequent day trips and overnight travel.
Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools.
Key Characteristics
Results Driven
Strategic Thinking
Patient Focus
Problem Solving
Strong Communication Skills
Persistence
Self‑Awareness & Adaptability
Benefits
Competitive base salary and incentive compensation
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre‑tax commuter benefits
And more! Please refer to our page to view detailed benefits at https://caredx.com/company/careers/
Living Donor Employee Recovery Policy: up to 30 days of paid leave annually for full‑time employees who donate an organ or bone marrow.
With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.
CareDx, Inc. is an Equal Opportunity Employer and participates in the E‑Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy.
Remote: US Only roles. Salary: $220,000—$250,000 USD.
#J-18808-Ljbffr
Transplant Account Manager - Kansas City
role at
CareDx, Inc.
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high‑value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre‑ and post‑transplant patient journey, and is the leading provider of genomics‑based information for transplant patients.
Essential Duties & Responsibilities
Strategic Account Management: Develop a deep understanding of account needs, objectives, and challenges to provide tailored solutions that meet requirements. Identify new business opportunities within existing accounts to upsell and cross‑sell relevant CareDx products, solutions or services.
Strategic Planning and Execution: Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long‑term, account‑specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint and achieve commercial goals.
Product Knowledge and Clinical & Technical Proficiency: Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms and processes; as well as supportive key clinical studies.
Building Strong Customer Relationships: Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually soliciting feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction.
Managing the Sales Pipeline: Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key other performance indicators.
Collaborating with Internal Teams: Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs.
Qualifications
Bachelor’s degree required; advanced degree (e.g., MBA) preferred.
Minimum of 10 years sales or strategic account management experience in the healthcare industry.
Experience selling into hospitals, hospital/health systems, and/or enterprise‑level accounts, navigating across multiple levels of stakeholders and departments.
Track record of developing effective account strategies that maximize business outcomes.
Strong written and oral communication & organizational skills.
Must be willing to travel 50‑75% or greater, including frequent day trips and overnight travel.
Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools.
Key Characteristics
Results Driven
Strategic Thinking
Patient Focus
Problem Solving
Strong Communication Skills
Persistence
Self‑Awareness & Adaptability
Benefits
Competitive base salary and incentive compensation
Health and welfare benefits, including a gym reimbursement program
401(k) savings plan match
Employee Stock Purchase Plan
Pre‑tax commuter benefits
And more! Please refer to our page to view detailed benefits at https://caredx.com/company/careers/
Living Donor Employee Recovery Policy: up to 30 days of paid leave annually for full‑time employees who donate an organ or bone marrow.
With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.
CareDx, Inc. is an Equal Opportunity Employer and participates in the E‑Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy.
Remote: US Only roles. Salary: $220,000—$250,000 USD.
#J-18808-Ljbffr