Kore1
Job description KORE1, a nationwide provider of staffing and recruiting solutions, has immediate openings for IT Support Specialists in Davie, Florida.
Summary: We are seeking IT Support Specialists to provide critical floor-level technical support across all departments. This role requires a self-sufficient technician who can handle diverse hardware/software issues and manage IT assets. You'll work in a fast-paced environment where you'll learn multiple systems quickly and solve problems independently after initial training. An ideal candidate excels in dynamic environments and can juggle multiple tasks while delivering consistent, reliable support.
Essential Functions:
Troubleshoot printers (office and label), barcode scanners, Windows PCs/laptops, and MacBooks
Perform basic network troubleshooting (connectivity, wireless, IP configurations)
Image and deploy computers using established processes
Manage IT assets: receiving, labeling, checking in/out, inventory tracking
Create system accounts as needed (training provided)
Reset passwords and unlock accounts
Document solutions in Confluence knowledge base
Research and implement fixes independently
Respond to helpdesk tickets within SLA
Escalate complex issues to IT management or engineering teams
Personality Traits:
Self-sufficient problem solver - After initial training, you'll own issues from start to resolution
Fast learner - You'll be learning multiple systems quickly in a fast-paced environment with many moving pieces
Proactive - Spot problems before they escalate, suggest improvements
Flexible - Schedule varies based on operational needs
Minimum Requirements:
1+ years of IT support experience
Bilingual Proficiency (English and Spanish)
Strong Windows 10/11 and basic macOS support skills
Experience with printer and peripheral device troubleshooting
Basic networking knowledge (TCP/IP, DNS, DHCP)
Basic understanding of Active Directory
Familiarity with ticketing systems
Ability to research solutions independently
CompTIA A+ certification strongly preferred
Schedule:
Standard: Monday to Friday
Must be flexible to adapt to inspections, audits, or urgent compliance/quality needs
#J-18808-Ljbffr
Summary: We are seeking IT Support Specialists to provide critical floor-level technical support across all departments. This role requires a self-sufficient technician who can handle diverse hardware/software issues and manage IT assets. You'll work in a fast-paced environment where you'll learn multiple systems quickly and solve problems independently after initial training. An ideal candidate excels in dynamic environments and can juggle multiple tasks while delivering consistent, reliable support.
Essential Functions:
Troubleshoot printers (office and label), barcode scanners, Windows PCs/laptops, and MacBooks
Perform basic network troubleshooting (connectivity, wireless, IP configurations)
Image and deploy computers using established processes
Manage IT assets: receiving, labeling, checking in/out, inventory tracking
Create system accounts as needed (training provided)
Reset passwords and unlock accounts
Document solutions in Confluence knowledge base
Research and implement fixes independently
Respond to helpdesk tickets within SLA
Escalate complex issues to IT management or engineering teams
Personality Traits:
Self-sufficient problem solver - After initial training, you'll own issues from start to resolution
Fast learner - You'll be learning multiple systems quickly in a fast-paced environment with many moving pieces
Proactive - Spot problems before they escalate, suggest improvements
Flexible - Schedule varies based on operational needs
Minimum Requirements:
1+ years of IT support experience
Bilingual Proficiency (English and Spanish)
Strong Windows 10/11 and basic macOS support skills
Experience with printer and peripheral device troubleshooting
Basic networking knowledge (TCP/IP, DNS, DHCP)
Basic understanding of Active Directory
Familiarity with ticketing systems
Ability to research solutions independently
CompTIA A+ certification strongly preferred
Schedule:
Standard: Monday to Friday
Must be flexible to adapt to inspections, audits, or urgent compliance/quality needs
#J-18808-Ljbffr