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Southern Motors Chrysler Dodge Jeep Ram

Service Manager

Southern Motors Chrysler Dodge Jeep Ram, Springfield, Georgia, United States, 31329

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Service Manager We are seeking an experienced

Automotive Service Manager

to lead our growing service department. The ideal candidate will have a strong background in automotive repair, ASE certification, and proven leadership skills. In this role, you’ll oversee daily service operations, manage a team of technicians and advisors, ensure high-quality repairs, and deliver an exceptional customer experience. A focus on efficiency, profitability, and team development is essential.

About Southern Motors At Southern Motors, we’re proud of our long-standing reputation for honesty, integrity, and outstanding customer care. Our culture is built on respect, teamwork, and a shared passion for the automotive industry. We offer our employees growth opportunities, supportive leadership, and a rewarding career path.

Compensation and Benefits

Competitive pay plan

Health, Dental & Vision Insurance (eligible after 60 days)

Life & AD&D Insurance (company-paid and voluntary)

Voluntary Disability, Accident, Critical Illness, and Hospital Indemnity coverage

401(k) with company match after 1 year (up to 4%)

Ongoing training and career growth opportunities

Responsibilities

Ensure customers receive prompt, courteous, and effective service

Serve as a liaison between technicians and customers

Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer

Manage and hire technicians and service advisors

Interview and make new hires

Distribute work between technicians

Prioritize required services

Ensure customers have a positive dealership experience

Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled

Spend quality time building relationships with the customers

Qualifications

Technical automotive knowledge

Demonstrated ability to manage others

Organized and friendly personality

Dealership experience preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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