IT Service Desk Lead — ServiceNow & ITIL Expert

A community-focused real estate and infrastructure firm is seeking a Manager of IT Service Desk in Los Angeles, CA. You will lead the IT Service Desk and Desktop Engineering teams to deliver high-quality technical support. Responsibilities include implementing ITIL practices, managing ServiceNow tools, and ensuring user satisfaction through effective technical support strategies. This position offers a competitive salary range of $135,000 - $150,000 with additional benefits such as healthcare, a 401(k) plan, and paid parental leave. #J-18808-Ljbffr