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People Inc.

CASE MANAGER, SENIOR SERVICES

People Inc., Amherst, New York, United States

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Senior Case Manager – Targeted Case Manager (Multiple Locations) Buffalo, NY Hourly Pay Range:

$22.00-$24.80 Shift:

Monday-Friday 8:30am-4:00pm Essential Duties

Provides linkage and referral to services for tenants and families. Completes documentation of all tenant related services provided. Provides weekly/bi-weekly site visits to sites to provide on-going case management services. Provides on-going monitoring of service delivery which includes routine telephone consultation of tenants. Participates in case conferences and specific training programs/services with public and private agencies. Obtains at least 12 hours of approved in-service training annually after 36 hours the first year. Provides information and assistance to tenants. Develops resident’s assessments and service plan if needed and reviews periodically. Annual reporting to HUD. Maintains an up to date knowledge of senior tenant issues including, Medicaid, Medicare, HUD changes/revisions regarding Case Management and other appropriate community programs. Maintains confidentiality and process, maintains and utilizes potentially sensitive information in accordance with agency and departmental policies and procedures. Provides representation for benefit eligibility interviews – i.e., Medicaid, Food Stamps, Medicare, Social Security, etc. Assists the site manager in coordination of presentations on health and educational topics to tenants. Provides representation to community organizations on behalf of the agency. Provides information and referral to community members as needed. Advocates on behalf of tenant and family. Independently makes decisions concerning services and supports to seniors considering independent living. Educates tenants, families, and staff on available community resources. Acts as a liaison between community agencies, tenants and families. Provides crisis management in services as needed. Compiles and maintains a resource center. Supervises students, volunteers, aides or other individuals as assigned. Complies with all agency policies and procedures. Other duties as assigned. Minimum Qualifications

Bachelor’s degree in social work, gerontology, counseling, psychology, or human services, preferred, or without a degree with equivalent years of related work experience. Two years of social work/services experience or equivalent service coordination and experience with seniors. Working knowledge of aging process and awareness of community services and programs. Ability to organize, plan and manage caseloads. Must have sound judgment, flexibility, dependability, and good writing skills. NYS driver’s license that meets agency policy. Ability to handle multiple tasks simultaneously. Supervisory Responsibilities

Responsible for oversight of students, volunteers, aides or other individuals as assigned. Seniority level

Mid-senior level Employment type

Full-time Job function

Other Industries

Government Administration

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