Northern Ireland Environment Link
National Trust – Welcome & Service Team Member (Portstewart) **Important notice*
Northern Ireland Environment Link, Welcome, South Carolina, United States
National Trust – Welcome & Service Team Member (Portstewart)
Details
Closing Date: 18/01/2026
Organisation: National Trust
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
Salary:
£12.75 per hour
Hours/working pattern:
This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it’s like to work here
Reporting to the Welcome Manager, you’ll be part of the Welcome & Service Team at Portstewart Strand property.
What you’ll be doing Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listening to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion – no two days are the same.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service.
You can view the full role profile for this role in the document attached. You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
#J-18808-Ljbffr
Organisation: National Trust
In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
Salary:
£12.75 per hour
Hours/working pattern:
This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it’s like to work here
Reporting to the Welcome Manager, you’ll be part of the Welcome & Service Team at Portstewart Strand property.
What you’ll be doing Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listening to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion – no two days are the same.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service.
You can view the full role profile for this role in the document attached. You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
#J-18808-Ljbffr