Guest Experience Agent — Front Desk & Guest Care

A prominent hotel in New York City seeks a Guest Service Agent to greet and assist guests with their needs, ensuring an exceptional experience. Responsibilities include registering guests, resolving complaints, managing transactions, and maintaining guest satisfaction. Ideal candidates should have a high school diploma and previous customer service experience, alongside familiarity with PMS systems. Competitive benefits include health insurance and a referral bonus program. #J-18808-Ljbffr