Google Inc.
Senior Policy Specialist, Workspace and User-Generated Content Policy
Google Inc., Austin, Texas, us, 78716
Senior Policy Specialist, Workspace and User-Generated Content Policy
Note: By applying to this position you will have an opportunity to share your preferred working location among Austin, TX, Atlanta, GA, Seattle, WA, and Washington D.C.
Qualifications
Bachelor's degree or equivalent practical experience.
5 years of experience in a policy, legal, trust and safety, or technology environment.
Preferred Qualifications
JD, MBA, or Master’s degree.
Experience with user-generated products and content moderation processes.
Experience with Google’s user-facing AI products (e.g. Gemini) and building out policies for generative AI content.
Experience with policy and knowledge of the technology sector and key policy issues affecting the internet (e.g. harmful content, privacy, AI).
Experience with successfully driving evidence/data-based policies.
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About the Job Trust and safety team members are tasked with identifying and taking on the biggest problems of safety and integrity of our products. They use technical know‑how, excellent problem‑solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads.
On this team, you’re a big‑picture thinker and team‑player with a passion for doing what’s right.
You work globally and cross‑functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed—with urgency. You take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As part of the Global Policy and Standards team, you will be a subject‑matter expert who promotes user trust and upholds Google’s policies. You will focus on analyzing, developing, and implementing policies to help ensure Google has the best policies to protect users across Workspace and UGC products such as Gmail, Drive, Classroom, Chat, and Meet products used by billions of users each day. You will act as an advisor to product, engineering, and enforcement teams about how and why our policies matter, and help resolve high‑profile policy issues coming from the public, regulators, users, customers, and internal stakeholders.
*This role works with sensitive content or situations and may be exposed to graphic, controversial, or upsetting content. At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse‑fighting and user‑trust experts working daily to make the internet a safer place.
We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam, and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
The US base salary range for this full‑time position is $129,000‑$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Google is proud to be an equal‑opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Responsibilities
Drive policy strategy creation and execution across Google Workspace and User‑Generated Content (UGC) products to continuously identify needs and improve processes.
Resolve high‑profile policy issues coming from the public, regulators, users, customers, and internal stakeholders.
Identify abuse trends, gaps, and opportunities across Google Workspace and UGC products and partner with cross‑functional teams to develop, evaluate, and improve enforcement processes and guidelines.
Advise cross‑functional teams on policy considerations on Workspace and UGC AI product launches and design best‑fit policy solutions, and collaborate to influence product decisions and prioritization and improve user experience.
Advance education around the first principles that define our approach to trust risk areas.
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Qualifications
Bachelor's degree or equivalent practical experience.
5 years of experience in a policy, legal, trust and safety, or technology environment.
Preferred Qualifications
JD, MBA, or Master’s degree.
Experience with user-generated products and content moderation processes.
Experience with Google’s user-facing AI products (e.g. Gemini) and building out policies for generative AI content.
Experience with policy and knowledge of the technology sector and key policy issues affecting the internet (e.g. harmful content, privacy, AI).
Experience with successfully driving evidence/data-based policies.
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About the Job Trust and safety team members are tasked with identifying and taking on the biggest problems of safety and integrity of our products. They use technical know‑how, excellent problem‑solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads.
On this team, you’re a big‑picture thinker and team‑player with a passion for doing what’s right.
You work globally and cross‑functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed—with urgency. You take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As part of the Global Policy and Standards team, you will be a subject‑matter expert who promotes user trust and upholds Google’s policies. You will focus on analyzing, developing, and implementing policies to help ensure Google has the best policies to protect users across Workspace and UGC products such as Gmail, Drive, Classroom, Chat, and Meet products used by billions of users each day. You will act as an advisor to product, engineering, and enforcement teams about how and why our policies matter, and help resolve high‑profile policy issues coming from the public, regulators, users, customers, and internal stakeholders.
*This role works with sensitive content or situations and may be exposed to graphic, controversial, or upsetting content. At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse‑fighting and user‑trust experts working daily to make the internet a safer place.
We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam, and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
The US base salary range for this full‑time position is $129,000‑$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Google is proud to be an equal‑opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Responsibilities
Drive policy strategy creation and execution across Google Workspace and User‑Generated Content (UGC) products to continuously identify needs and improve processes.
Resolve high‑profile policy issues coming from the public, regulators, users, customers, and internal stakeholders.
Identify abuse trends, gaps, and opportunities across Google Workspace and UGC products and partner with cross‑functional teams to develop, evaluate, and improve enforcement processes and guidelines.
Advise cross‑functional teams on policy considerations on Workspace and UGC AI product launches and design best‑fit policy solutions, and collaborate to influence product decisions and prioritization and improve user experience.
Advance education around the first principles that define our approach to trust risk areas.
#J-18808-Ljbffr