Crowe
A leading consulting firm in Grand Rapids seeks a Customer Care Representative to enhance client satisfaction and retention. You'll be the primary contact for clients, supporting them from initial inquiry through ongoing service. Responsibilities include answering client questions, managing accounts, and providing technical support. The successful candidate will have a Bachelor's degree and 2-4 years of customer support experience, with strong communication and problem-solving skills. This role offers a competitive salary range of $57,100 - $121,100 annually as well as opportunities for career growth.
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