Hilton Worldwide, Inc.
Turndown Attendant - Grand Wailea, A Waldorf Astoria Resort
Hilton Worldwide, Inc., Kihei, Hawaii, United States, 96753
Job Description
Turndown Attendant – Grand Wailea, A Waldorf Astoria Resort
Job Number HOT0C8E5
Work Locations Grand Wailea Resort 3850 Wailea Alanui Drive Wailea 96753
$1,000 Tenure Bonus for New Housekeeping Employees! The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Turndown Attendant to join the Housekeeping team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Shift : Various – must be available to evenings, weekends, and holidays.
Pay Rate : The pay rate for this role is $26.92 and is based on applicable and specialized experience and location. Responsibilities As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.e. filling ice bucket, etc.) and replenishing amenities, linens and supplies
Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces
Dust furniture, pictures, drawers, window ledges and shelves
Replenish amenities, linens and supplies in guest room
Vacuum and empty trash
Dispose of trash and recyclables in accordance with the hotel's green guidelines
Perform Room Attendant and other Housekeeping services, as requested
Respond to special guest requests in a timely, friendly and efficient manner
Qualifications Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending on property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Bonus Terms $500 Sign On paid on the first check, $500 paid after 90 day tenure, $500 paid after 180 day tenure, and $500 paid after 270 day tenure. New Team Member must be active in Housekeeping to receive bonus. All bonuses and awards are considered supplemental income and are subject to federal, state and local taxes.
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Job Number HOT0C8E5
Work Locations Grand Wailea Resort 3850 Wailea Alanui Drive Wailea 96753
$1,000 Tenure Bonus for New Housekeeping Employees! The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Turndown Attendant to join the Housekeeping team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Shift : Various – must be available to evenings, weekends, and holidays.
Pay Rate : The pay rate for this role is $26.92 and is based on applicable and specialized experience and location. Responsibilities As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.e. filling ice bucket, etc.) and replenishing amenities, linens and supplies
Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces
Dust furniture, pictures, drawers, window ledges and shelves
Replenish amenities, linens and supplies in guest room
Vacuum and empty trash
Dispose of trash and recyclables in accordance with the hotel's green guidelines
Perform Room Attendant and other Housekeeping services, as requested
Respond to special guest requests in a timely, friendly and efficient manner
Qualifications Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending on property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Bonus Terms $500 Sign On paid on the first check, $500 paid after 90 day tenure, $500 paid after 180 day tenure, and $500 paid after 270 day tenure. New Team Member must be active in Housekeeping to receive bonus. All bonuses and awards are considered supplemental income and are subject to federal, state and local taxes.
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