Inland Empire Rebound
The Case Manager plays a critical role in supporting justice-impacted individuals as they navigate successful reentry into the community. Under the limited supervision of the Program Director, the Case Manager provides client-centered, trauma-informed case management services focused on job readiness, identification documentation, housing stability, mental and physical health access, and overall wellness.
This role involves assessing client needs, developing and implementing individualized service plans, coordinating wraparound services, and advocating for participants to ensure equitable, effective, and dignified care throughout the reentry process.
Primary Responsibilities
Verify participant eligibility using the CDCR Inmate Locator tool
Serve as the primary point of contact for clients’ basic needs and reentry support
Conduct comprehensive client assessments and develop individualized service plans
Provide and document
16 weeks of hour-long direct services
per program participant
Coordinate wraparound services, including employment support, housing resources, mental and physical health referrals, and identification assistance
Transport clients to appointments as needed
Monitor client progress, update case notes, and determine appropriate case closure
Advocate for clients in navigating social services, health systems, and government agencies
Support clients in achieving autonomy related to education, employment, and stable housing
Facilitate care coordination and information sharing across internal teams and external partners
Address motivational, psychosocial, and behavioral barriers to success
Maintain accurate records, complete required documentation, and generate statistical and program reports
Promote quality, cost-effective, and client-centered interventions
Build strong working relationships with program staff, leadership, and community partners
Adhere to all professional, ethical, and organizational standards, policies, and regulations
Perform other related duties as assigned
Associate degree or equivalent combination of education and relevant work experience
Two (2) to five (5) years of experience working in a nonprofit environment (preferred)
Experience providing or coordinating wraparound services
Strong problem-solving skills and a strategic, solutions-oriented mindset
Excellent verbal, written, and interpersonal communication skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office and general computer/technology systems
Ability to work independently while collaborating effectively with a team
Additional Requirements
TB Test (required)
CPR and First Aid Certification (provided by employer if needed)Valid Driver’s License and ability to transport clients
Performance Expectations
Time & Attendance:
Maintain consistent and reliable attendance in accordance with assigned schedule
Professional Appearance:
Adhere to professional dress standards outlined in the Employee Handbook
Training & Meetings:
Participate in required trainings, meetings, conferences, and in-service sessions
Licensure & Certifications:
Maintain current required licenses and certifications
Work Ethic:
Arrive on time, prepared, and engaged
Professional Conduct: Represent ieREBOUND with professionalism, integrity, and respect at all times both on and off site.
Equal Employment Opportunity Statement Inland Empire REBOUND is an Equal Employment Opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, citizenship, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected classification under federal, state, or local law.
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This role involves assessing client needs, developing and implementing individualized service plans, coordinating wraparound services, and advocating for participants to ensure equitable, effective, and dignified care throughout the reentry process.
Primary Responsibilities
Verify participant eligibility using the CDCR Inmate Locator tool
Serve as the primary point of contact for clients’ basic needs and reentry support
Conduct comprehensive client assessments and develop individualized service plans
Provide and document
16 weeks of hour-long direct services
per program participant
Coordinate wraparound services, including employment support, housing resources, mental and physical health referrals, and identification assistance
Transport clients to appointments as needed
Monitor client progress, update case notes, and determine appropriate case closure
Advocate for clients in navigating social services, health systems, and government agencies
Support clients in achieving autonomy related to education, employment, and stable housing
Facilitate care coordination and information sharing across internal teams and external partners
Address motivational, psychosocial, and behavioral barriers to success
Maintain accurate records, complete required documentation, and generate statistical and program reports
Promote quality, cost-effective, and client-centered interventions
Build strong working relationships with program staff, leadership, and community partners
Adhere to all professional, ethical, and organizational standards, policies, and regulations
Perform other related duties as assigned
Associate degree or equivalent combination of education and relevant work experience
Two (2) to five (5) years of experience working in a nonprofit environment (preferred)
Experience providing or coordinating wraparound services
Strong problem-solving skills and a strategic, solutions-oriented mindset
Excellent verbal, written, and interpersonal communication skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office and general computer/technology systems
Ability to work independently while collaborating effectively with a team
Additional Requirements
TB Test (required)
CPR and First Aid Certification (provided by employer if needed)Valid Driver’s License and ability to transport clients
Performance Expectations
Time & Attendance:
Maintain consistent and reliable attendance in accordance with assigned schedule
Professional Appearance:
Adhere to professional dress standards outlined in the Employee Handbook
Training & Meetings:
Participate in required trainings, meetings, conferences, and in-service sessions
Licensure & Certifications:
Maintain current required licenses and certifications
Work Ethic:
Arrive on time, prepared, and engaged
Professional Conduct: Represent ieREBOUND with professionalism, integrity, and respect at all times both on and off site.
Equal Employment Opportunity Statement Inland Empire REBOUND is an Equal Employment Opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, citizenship, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected classification under federal, state, or local law.
Create a job alert for this search #J-18808-Ljbffr