SkinSpirit
Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body with over 55 locations nationwide. Our highly trained experts are recognized in the industry for personalized service and delivering safe, effective, medically‑proven treatments that deliver optimal results. We focus on wellbeing and the joy of a skincare journey, backed by world‑class training, education, and state‑of‑the‑art equipment and services to our clinics.
Responsibilities
Provide support with daily activities of a medical spa, including telephone coverage, appointment scheduling, registration, opening and closing transactions, and client care. Work a combination of weekday, weekend, and evening shifts, including opening and closing shifts. Provide excellent client care and customer service. Answer and screen a high volume of inbound phone calls. Manage appointments (scheduling, moving, and canceling). Actively promote the clinic, treatments, services, products, and programs, promotions, and discounts. Provide accurate, immediate responses to all requests by guests to ensure complete satisfaction. Accurately complete client transactions. Perform opening and closing duties of the clinic. Efficiently provide basic office administrative support tasks, including mailing, faxing, sorting, typing, and filing. Maintain complete confidentiality in all guest matters in accordance with company policy. Assist with other duties and projects as assigned by management. Qualifications
High School Diploma or GED required; AA preferred. 1+ years of customer or sales experience required; experience in an aesthetic setting preferred. Exceptional customer service skills. Ability to be efficient and productive in a fast‑paced environment. Ability to multi‑task, prioritize, and organize with consistently high accuracy. Must be a team player and able to take initiative independent of direct supervision. Knowledge of Internet, Outlook, Excel, Word and ability to learn new software quickly. Social media experience is a plus. Excellent written, verbal, and interpersonal skills. Great attention to detail and accuracy. Consistently demonstrates good judgement, strong character and personality, ethics and high standards. Experience in medical office/understanding of cosmetic procedures/skin care products. Experience with Zenoti or other POS systems preferred, but not required. Physical Requirements
Prolonged periods of:
Sitting at a desk and working on a computer. Repeating same movements. Talking and hearing.
Occasional periods of:
Standing, walking, use of hands and fingers, handling or feeling. Reaching with hands and arms. Climbing or balancing, stooping, kneeling, crouching or crawling. Occasionally lifting or moving up to 20 pounds and occasionally up to 30 pounds.
Benefits
We offer a competitive benefits package including generous employee discounts, Friends & Family discounts, a beautiful working environment, paid holidays and a 401(k) plan with a company match. For full‑time employees (24+ hours) we offer Medical, Vision, and Dental insurance. SkinSpirit participates in
E-Verify . To learn more, visit E-Verify.gov – Employee Rights and Responsibilities. SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
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Provide support with daily activities of a medical spa, including telephone coverage, appointment scheduling, registration, opening and closing transactions, and client care. Work a combination of weekday, weekend, and evening shifts, including opening and closing shifts. Provide excellent client care and customer service. Answer and screen a high volume of inbound phone calls. Manage appointments (scheduling, moving, and canceling). Actively promote the clinic, treatments, services, products, and programs, promotions, and discounts. Provide accurate, immediate responses to all requests by guests to ensure complete satisfaction. Accurately complete client transactions. Perform opening and closing duties of the clinic. Efficiently provide basic office administrative support tasks, including mailing, faxing, sorting, typing, and filing. Maintain complete confidentiality in all guest matters in accordance with company policy. Assist with other duties and projects as assigned by management. Qualifications
High School Diploma or GED required; AA preferred. 1+ years of customer or sales experience required; experience in an aesthetic setting preferred. Exceptional customer service skills. Ability to be efficient and productive in a fast‑paced environment. Ability to multi‑task, prioritize, and organize with consistently high accuracy. Must be a team player and able to take initiative independent of direct supervision. Knowledge of Internet, Outlook, Excel, Word and ability to learn new software quickly. Social media experience is a plus. Excellent written, verbal, and interpersonal skills. Great attention to detail and accuracy. Consistently demonstrates good judgement, strong character and personality, ethics and high standards. Experience in medical office/understanding of cosmetic procedures/skin care products. Experience with Zenoti or other POS systems preferred, but not required. Physical Requirements
Prolonged periods of:
Sitting at a desk and working on a computer. Repeating same movements. Talking and hearing.
Occasional periods of:
Standing, walking, use of hands and fingers, handling or feeling. Reaching with hands and arms. Climbing or balancing, stooping, kneeling, crouching or crawling. Occasionally lifting or moving up to 20 pounds and occasionally up to 30 pounds.
Benefits
We offer a competitive benefits package including generous employee discounts, Friends & Family discounts, a beautiful working environment, paid holidays and a 401(k) plan with a company match. For full‑time employees (24+ hours) we offer Medical, Vision, and Dental insurance. SkinSpirit participates in
E-Verify . To learn more, visit E-Verify.gov – Employee Rights and Responsibilities. SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
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