SRI Telecom
Field Level Maintenance Technician - Data Center Support
SRI Telecom, Los Angeles, California, United States, 90079
Field Level Maintenance Technician - Data Center Support
Location:
Los Angeles, CA
Salary:
$26-38/hr., depending on experience
Company Information Company Information:
In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrate & staff the cutting-edge networks. SRI is proud to only work with the largest service providers in the country who gives us endless opportunities for business and personal growth!
Benefits SRI offers W-2 employment with access to a comprehensive benefit packages that include Paid Time Off, Paid Holidays, Health/Dental/Vision Insurance, 401k, HSA, and more.
Description of Role SRI Telecom is seeking a dependable and experienced Field Level Maintenance Technician (FLMT) to support critical infrastructure within data center, headend, and ISP environments. This role focuses on field-based maintenance, remote hands support, troubleshooting, and light installation work within mission-critical facilities, including hyperscale and enterprise data centers.
This opportunity is well suited for an experienced technician supporting high-priority clients and contributing to a growing national deployment and maintenance team. Most work will be scheduled in advance, with occasional next-business-day or urgent requests requiring a 4-hour SLA response.
Key Responsibilities
Perform on-site field level maintenance and remote hands support in data center and headend environments
Support hardware troubleshooting, equipment resets, swaps, and basic installations
Install, dress, label, and test copper and fiber optic cabling
Assist with rack-and-stack, equipment mounting, and cable management as needed
Use fiber and copper test equipment (OTDR, optical power meter, etc.) to validate connectivity
Conduct site surveys, inventory audits, and pre/post work documentation including photos
Follow customer site protocols, SLAs, and safety standards at all times
Work from tickets, MOPs, and client-provided documentation
Communicate clearly with customers, NOCs, and internal teams during service activities
Maintain clean work areas and accurate job documentation
Skills & Qualifications
2+ years of experience in data center, ISP, remote hands, or smart hands support roles
Hands-on experience with copper and fiber cabling, equipment installation, labeling, and troubleshooting
Familiarity with fiber and copper testing tools (OTDR, optical power meter, toner, etc.)
Working knowledge of remote access tools such as Cisco VPN, PuTTY, or similar
Understanding of data center standards, SLAs, and customer-facing support expectations
Strong communication, organization, and customer service skills
Ability to work independently and respond to scheduled and urgent service requests
Comfortable working in live network environments per site guidelines
Ability to lift up to 80 lbs and work on ladders or in confined spaces
Work Schedule Monday through Friday
Location 90017
#J-18808-Ljbffr
Los Angeles, CA
Salary:
$26-38/hr., depending on experience
Company Information Company Information:
In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrate & staff the cutting-edge networks. SRI is proud to only work with the largest service providers in the country who gives us endless opportunities for business and personal growth!
Benefits SRI offers W-2 employment with access to a comprehensive benefit packages that include Paid Time Off, Paid Holidays, Health/Dental/Vision Insurance, 401k, HSA, and more.
Description of Role SRI Telecom is seeking a dependable and experienced Field Level Maintenance Technician (FLMT) to support critical infrastructure within data center, headend, and ISP environments. This role focuses on field-based maintenance, remote hands support, troubleshooting, and light installation work within mission-critical facilities, including hyperscale and enterprise data centers.
This opportunity is well suited for an experienced technician supporting high-priority clients and contributing to a growing national deployment and maintenance team. Most work will be scheduled in advance, with occasional next-business-day or urgent requests requiring a 4-hour SLA response.
Key Responsibilities
Perform on-site field level maintenance and remote hands support in data center and headend environments
Support hardware troubleshooting, equipment resets, swaps, and basic installations
Install, dress, label, and test copper and fiber optic cabling
Assist with rack-and-stack, equipment mounting, and cable management as needed
Use fiber and copper test equipment (OTDR, optical power meter, etc.) to validate connectivity
Conduct site surveys, inventory audits, and pre/post work documentation including photos
Follow customer site protocols, SLAs, and safety standards at all times
Work from tickets, MOPs, and client-provided documentation
Communicate clearly with customers, NOCs, and internal teams during service activities
Maintain clean work areas and accurate job documentation
Skills & Qualifications
2+ years of experience in data center, ISP, remote hands, or smart hands support roles
Hands-on experience with copper and fiber cabling, equipment installation, labeling, and troubleshooting
Familiarity with fiber and copper testing tools (OTDR, optical power meter, toner, etc.)
Working knowledge of remote access tools such as Cisco VPN, PuTTY, or similar
Understanding of data center standards, SLAs, and customer-facing support expectations
Strong communication, organization, and customer service skills
Ability to work independently and respond to scheduled and urgent service requests
Comfortable working in live network environments per site guidelines
Ability to lift up to 80 lbs and work on ladders or in confined spaces
Work Schedule Monday through Friday
Location 90017
#J-18808-Ljbffr