International Executive Service Corps
Customer Service Representative
International Executive Service Corps, Euless, Texas, United States, 76039
“Join the Acme Brick Family”
CUSTOMER SERVICE REPRESENTATIVE
FLSA Status: Non-exempt
Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary We are currently seeking a “best in class” Customer Service Representative with excellent organization skills and a personable disposition to provide commercial quote information to customers and sales reps. You will assist in identifying and distributing quotes to inquiring customers and the commercial sales team as indicated. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, but you will also nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position
Communicate by phone, email or in person on various concerns
Build and review sales quotes for reps
Ensures quotes follow correct pricing approvals
Work with Commercial Sales and Sales Support on various concerns
Maintain log of incoming and outgoing quote requests
Serves as a back up to other CSRs
Order entry of sales orders and sales transfers
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Must have excellent organizational skills
Competencies Required for Success
Integrity
Initiative
Teamwork
Customer Service Orientation
Relationship Building
Quality Focused
Education High school diploma or equivalent required; some college is preferred.
Equal Opportunity/Affirmative Action We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
All applicants will be screened through E-verify and must also complete a pre-employment drug screen before being hired. Additionally, it is company policy to administer a random drug screen quarterly throughout the company.
Acme Brick Company is committed to providing equal employment opportunities in accord with federal, state, and local laws.
*Application may vary based on relevant state laws
#J-18808-Ljbffr
CUSTOMER SERVICE REPRESENTATIVE
FLSA Status: Non-exempt
Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary We are currently seeking a “best in class” Customer Service Representative with excellent organization skills and a personable disposition to provide commercial quote information to customers and sales reps. You will assist in identifying and distributing quotes to inquiring customers and the commercial sales team as indicated. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, but you will also nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position
Communicate by phone, email or in person on various concerns
Build and review sales quotes for reps
Ensures quotes follow correct pricing approvals
Work with Commercial Sales and Sales Support on various concerns
Maintain log of incoming and outgoing quote requests
Serves as a back up to other CSRs
Order entry of sales orders and sales transfers
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Must have excellent organizational skills
Competencies Required for Success
Integrity
Initiative
Teamwork
Customer Service Orientation
Relationship Building
Quality Focused
Education High school diploma or equivalent required; some college is preferred.
Equal Opportunity/Affirmative Action We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
All applicants will be screened through E-verify and must also complete a pre-employment drug screen before being hired. Additionally, it is company policy to administer a random drug screen quarterly throughout the company.
Acme Brick Company is committed to providing equal employment opportunities in accord with federal, state, and local laws.
*Application may vary based on relevant state laws
#J-18808-Ljbffr