Graceada Partners
Position Summary
The Maintenance Supervisor is responsible for overseeing the day‑to‑day repair, upkeep, and preventive maintenance of a multi‑family apartment complex. This role supervises maintenance technicians and contractors, ensures timely completion of service requests, coordinates capital improvement projects, and maintains building systems in compliance with safety and regulatory requirements. The Maintenance Supervisor plays a key role in resident satisfaction by ensuring that the property is safe, clean, functional, and well‑maintained.
Key Responsibilities
Supervise, train, and schedule maintenance staff, assigning daily work orders and monitoring performance.
Respond to and resolve resident service requests in a timely and professional manner.
Perform and oversee preventive maintenance programs for HVAC, plumbing, electrical, and mechanical systems.
Ensure compliance with safety standards, OSHA regulations, and local building codes.
Maintain inventory of tools, parts, and supplies; manage purchasing within budget guidelines.
Coordinate with vendors and contractors for specialized repairs, renovations, or capital projects.
Inspect apartments, common areas, and grounds regularly to identify maintenance needs.
Support turnover process by preparing vacant units for new residents efficiently and cost‑effectively.
Collaborate with the Property Manager on budget preparation, expense tracking, and project planning.
Maintain accurate records of work orders, inspections, equipment logs, and compliance reports.
Participate in after‑hours emergency on‑call rotation as required.
Required Skills & Competencies
Strong technical knowledge of HVAC, plumbing, electrical, carpentry, and appliance repair.
Ability to diagnose and resolve maintenance issues quickly and effectively.
Leadership and supervisory skills with experience directing maintenance teams.
Excellent organizational skills with ability to prioritize multiple tasks.
Strong communication and customer service skills for interaction with residents and staff.
Commitment to safety, quality, and continuous improvement.
Technology & Tools Knowledge
Maintenance Management Systems: Work order tracking software (e.g., Yardi Maintenance, AppFolio, RealPage).
Building Systems Tools: HVAC diagnostic tools, electrical testing equipment, plumbing tools.
General Tools & Equipment: Power tools, ladders, safety gear.
Office & Communication Software: Microsoft Office, Google Workspace, mobile work order apps.
Qualifications
High school diploma or equivalent required; technical certification or trade school training preferred.
3–5 years of maintenance experience in multi‑family residential or similar property environment.
Supervisory or lead technician experience required.
EPA Universal Certification for HVAC and other trade licenses (plumbing, electrical) strongly preferred.
Valid driver’s license and reliable transportation required.
Working Conditions
On‑site role at multi‑family apartment communities.
Regular exposure to indoor and outdoor environments, including potential inclement weather.
Physical demands include lifting up to 50 lbs., climbing ladders, standing, walking, and operating tools/equipment.
Must be available for rotating on‑call shifts, evenings, weekends, and emergency response.
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Key Responsibilities
Supervise, train, and schedule maintenance staff, assigning daily work orders and monitoring performance.
Respond to and resolve resident service requests in a timely and professional manner.
Perform and oversee preventive maintenance programs for HVAC, plumbing, electrical, and mechanical systems.
Ensure compliance with safety standards, OSHA regulations, and local building codes.
Maintain inventory of tools, parts, and supplies; manage purchasing within budget guidelines.
Coordinate with vendors and contractors for specialized repairs, renovations, or capital projects.
Inspect apartments, common areas, and grounds regularly to identify maintenance needs.
Support turnover process by preparing vacant units for new residents efficiently and cost‑effectively.
Collaborate with the Property Manager on budget preparation, expense tracking, and project planning.
Maintain accurate records of work orders, inspections, equipment logs, and compliance reports.
Participate in after‑hours emergency on‑call rotation as required.
Required Skills & Competencies
Strong technical knowledge of HVAC, plumbing, electrical, carpentry, and appliance repair.
Ability to diagnose and resolve maintenance issues quickly and effectively.
Leadership and supervisory skills with experience directing maintenance teams.
Excellent organizational skills with ability to prioritize multiple tasks.
Strong communication and customer service skills for interaction with residents and staff.
Commitment to safety, quality, and continuous improvement.
Technology & Tools Knowledge
Maintenance Management Systems: Work order tracking software (e.g., Yardi Maintenance, AppFolio, RealPage).
Building Systems Tools: HVAC diagnostic tools, electrical testing equipment, plumbing tools.
General Tools & Equipment: Power tools, ladders, safety gear.
Office & Communication Software: Microsoft Office, Google Workspace, mobile work order apps.
Qualifications
High school diploma or equivalent required; technical certification or trade school training preferred.
3–5 years of maintenance experience in multi‑family residential or similar property environment.
Supervisory or lead technician experience required.
EPA Universal Certification for HVAC and other trade licenses (plumbing, electrical) strongly preferred.
Valid driver’s license and reliable transportation required.
Working Conditions
On‑site role at multi‑family apartment communities.
Regular exposure to indoor and outdoor environments, including potential inclement weather.
Physical demands include lifting up to 50 lbs., climbing ladders, standing, walking, and operating tools/equipment.
Must be available for rotating on‑call shifts, evenings, weekends, and emergency response.
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