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Baptist Health - Central Alabama

Patient Registration Specialist - Primary Medicine East

Baptist Health - Central Alabama, Montgomery, Alabama, United States, 36136

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Patient Registration Specialist - Primary Medicine East Join to apply for the

Patient Registration Specialist - Primary Medicine East

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Baptist Health - Central Alabama .

Job Summary The Patient Registration Specialist shall be responsible for pre‑registration, registration, payer identification and verification, referral to financial counseling, and point‑of‑service collections. The Specialist shall ensure data entered into the computer system(s) is accurate, verify benefits eligibility and limitations, coordinate benefits, determine and collect the patient’s financial responsibility at the point of service, and comply with regulatory requirements (medical necessity determination, Medicare Secondary Payer completion, coordination of benefits, HIPAA, EMTALA). Additional duties within scope of the role may be assigned.

Responsibilities

Pre‑registration and registration of patients

Payer identification and verification

Referral to financial counseling

Point‑of‑service collections and determination of patient financial responsibility

Verification of benefit eligibility, coordination of benefits, and collection of patient responsibility

Compliance with regulatory requirements (medical necessity determination, Medicare Secondary Payer completion, coordination of benefits, HIPAA, EMTALA)

Additional duties as assigned within scope of the role

Education / Experience High school graduate or equivalent required. Associate’s degree in healthcare or business‑related field preferred. Bilingual capability (English/Spanish) desirable. At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred. Training experience a plus. Knowledge of government programs such as Medicare and Medicaid.

License / Certification None

Knowledge, Skills & Abilities

Excellent knowledge of MS Office and familiarity with relevant computer software.

Strong team leadership, organization, interpersonal, and customer‑relations skills.

Ability to meet strict deadlines and to complete multiple tasks simultaneously.

Strong analytical and problem‑solving ability; excellent organizational skills.

Ability to develop trust with leaders and to communicate effectively.

Proficient written and oral communication skills and proven track record of successful performance.

Ability to understand complex multifactor situations and provide appropriate solutions.

Ability to work both independently and in a team environment.

Primary Location East Montgomery Primary Medicine

Job Type & Shift Regular‑Full time, First Shift (United States of America)

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