AltaMed Health Services
Patient Services Advocate III
AltaMed Health Services, Los Angeles, California, United States, 90079
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Patient Services Advocate III
role at
AltaMed Health Services .
Job Overview The Patient Advocate Services III functions as an AltaMed ambassador in welcoming and attending to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Lead is a member of the health care team by assisting in the delivery of patient‑focused care by demonstrating excellent communication and problem‑solving skills. Lastly, the Lead assists in achieving department goals and objectives by providing support and guidance to the PSA team as a mentor and trainer.
Minimum Requirements
High School diploma or equivalent required.
Minimum of 1 year of experience required as a customer service agent, greeter, or receptionist; 2 years of experience preferred.
Minimum 1 year of leadership experience preferred.
Minimum 6 months of experience as a PSA or in an equivalent health care role required.
Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
Compensation $26.25 - $30.84 hourly
Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Wellness and Fitness Services
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Los Angeles, CA .
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Patient Services Advocate III
role at
AltaMed Health Services .
Job Overview The Patient Advocate Services III functions as an AltaMed ambassador in welcoming and attending to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Lead is a member of the health care team by assisting in the delivery of patient‑focused care by demonstrating excellent communication and problem‑solving skills. Lastly, the Lead assists in achieving department goals and objectives by providing support and guidance to the PSA team as a mentor and trainer.
Minimum Requirements
High School diploma or equivalent required.
Minimum of 1 year of experience required as a customer service agent, greeter, or receptionist; 2 years of experience preferred.
Minimum 1 year of leadership experience preferred.
Minimum 6 months of experience as a PSA or in an equivalent health care role required.
Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
Compensation $26.25 - $30.84 hourly
Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Wellness and Fitness Services
Get notified about new Patient Advocate jobs in
Los Angeles, CA .
#J-18808-Ljbffr