Humana Inc
Remote Claims Research & Resolution Specialist II
Humana Inc, Albany, New York, United States
A Fortune 100 healthcare company is seeking a Claims Research & Resolution Representative 2 to manage claims operations remotely. You will handle inbound customer calls, resolve complex issues, and maintain records. Ideal candidates will have at least 1 year of customer service experience and be skilled in Microsoft Office. The role requires strong communication and problem-solving skills, and training will occur virtually for the first 8 to 10 weeks. A Bachelor's degree is preferred but not required.
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