Siemens Healthineers
Installation Engineer HW- Southern US
Siemens Healthineers, Atlanta, Georgia, United States, 30383
Installation Engineer HW- Southern US
Siemens Healthineers
What You Will Do
Provides highly visible customer support through on-site installation of linear accelerators and imaging systems, oversees diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Checks out and approves operational quality of system equipment.
Instructs customers in the operation and maintenance of the system.
Serves as company liaison with customer on administrative and technical matters for assigned projects, interpreting customers’ needs and facilitating resolution.
May include any aspect of field support, not limited to system hardware and software, PCs, and networking/wireless networking installations and upgrades, supporting a wide range of product per technical documentation and company guidelines.
Demonstrates equipment operation and specification to customers according to Customer Acceptance Procedure (CAP).
Advise customers in ordering spare parts or service requests such as emergency and contractual services.
Advise customers on where to find Customer Technical Bulletins and their importance.
Inputs detailed records of installation and upgrade work into company information systems.
Maintains high professionalism and safety per VMS guidelines and customer regulations.
Performs parts inventory and ordering for assigned installation, replenishing spare parts kit appropriately and timely.
Maintains technical documentation regarding operating characteristics, design factors, technical performance, and development of products to improve installation efficiency.
Reports by means of FSRs, time sheets, expense reports, etc., ensuring accurate company statistical data on customer-oriented activities.
Completes all required installation documentation and updates all requested data for tracking purposes.
Uses prescribed problem‑resolution escalation procedures and requests technical assistance when necessary in a timely manner.
What You Will Have
High School Diploma or equivalent and 2–4 years related experience or an Associate’s or bachelor’s degree in a related program preferred.
Knowledge and professional experience with electronic and electromechanical engineering, RF energy producing devices and electronic cooling systems.
Proficient use of test equipment for verification and calibration of electronic equipment.
Basic networking skills to integrate the machine onto the customer server.
Knowledge of PC-based systems.
Customer‑focused attitude.
Articulate and skilled in interpersonal communication.
Fluency in English, both written and spoken.
What Will Set You Apart
Experience with RF energy producing devices and electronic cooling systems.
Advanced knowledge of networks and networking techniques.
Basic computer usage and debugging skills.
Basic understanding of imaging systems.
Vendor Credentialing Requirements Many Varian clients require employees and representatives to meet certain “Vendor Credentialing” requirements before they can access their sites. Position must meet all requirements necessary for full client access and continue to meet them during employment. Requirements include valid identification (photo, driver’s license or passport), criminal background checks, drug screens, immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing, and healthcare trainings.
The Base Pay Range For This Position Is $52,720 – $72,490
Benefits Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law Applicants and employees are protected under federal law from discrimination.
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What You Will Do
Provides highly visible customer support through on-site installation of linear accelerators and imaging systems, oversees diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Checks out and approves operational quality of system equipment.
Instructs customers in the operation and maintenance of the system.
Serves as company liaison with customer on administrative and technical matters for assigned projects, interpreting customers’ needs and facilitating resolution.
May include any aspect of field support, not limited to system hardware and software, PCs, and networking/wireless networking installations and upgrades, supporting a wide range of product per technical documentation and company guidelines.
Demonstrates equipment operation and specification to customers according to Customer Acceptance Procedure (CAP).
Advise customers in ordering spare parts or service requests such as emergency and contractual services.
Advise customers on where to find Customer Technical Bulletins and their importance.
Inputs detailed records of installation and upgrade work into company information systems.
Maintains high professionalism and safety per VMS guidelines and customer regulations.
Performs parts inventory and ordering for assigned installation, replenishing spare parts kit appropriately and timely.
Maintains technical documentation regarding operating characteristics, design factors, technical performance, and development of products to improve installation efficiency.
Reports by means of FSRs, time sheets, expense reports, etc., ensuring accurate company statistical data on customer-oriented activities.
Completes all required installation documentation and updates all requested data for tracking purposes.
Uses prescribed problem‑resolution escalation procedures and requests technical assistance when necessary in a timely manner.
What You Will Have
High School Diploma or equivalent and 2–4 years related experience or an Associate’s or bachelor’s degree in a related program preferred.
Knowledge and professional experience with electronic and electromechanical engineering, RF energy producing devices and electronic cooling systems.
Proficient use of test equipment for verification and calibration of electronic equipment.
Basic networking skills to integrate the machine onto the customer server.
Knowledge of PC-based systems.
Customer‑focused attitude.
Articulate and skilled in interpersonal communication.
Fluency in English, both written and spoken.
What Will Set You Apart
Experience with RF energy producing devices and electronic cooling systems.
Advanced knowledge of networks and networking techniques.
Basic computer usage and debugging skills.
Basic understanding of imaging systems.
Vendor Credentialing Requirements Many Varian clients require employees and representatives to meet certain “Vendor Credentialing” requirements before they can access their sites. Position must meet all requirements necessary for full client access and continue to meet them during employment. Requirements include valid identification (photo, driver’s license or passport), criminal background checks, drug screens, immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing, and healthcare trainings.
The Base Pay Range For This Position Is $52,720 – $72,490
Benefits Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law Applicants and employees are protected under federal law from discrimination.
#J-18808-Ljbffr