Ernest Doe & Sons Limited
Branch Administrator (Maternity Cover)
Ernest Doe & Sons Limited, Suffolk, Virginia, United States, 23437
We are looking for a temporary replacement as a Branch Administrator to assist the team and provide an efficient service at our Framlingham branch, based in Suffolk. This position will start from March 2026 for a period of 12 months.
Role Purpose:
Reporting directly to the Branch & Sales Manager, you will be responsible for providing a first class administrative service within the branch in addition to maintaining effective and accurate communications between customers and members of staff. You will be working as a Personal Assistant to the Branch Manager but you must be prepared to assist other departments in the branch as required.
Key Responsibilities:
Act as Personal Assistant to the Branch and Sales Manager
Manage incoming calls and maintain the branch switchboard
Serve as a first point of contact for customer enquiries
Provide administrative support across departments as needed
Prepare sales quotations and issue invoices and delivery tickets
Carry out daily cashiering duties and liaise with Head Office
Maintain accurate records and ensure data is kept up to date
Update the sales database regularly
Support the sales team during events and trade shows
Conduct monthly stock checks on domestic items
Ensure timely and clear communication across the team
Consistently deliver professional and customer-focused service
What We’re Looking For:
Strong communication skills and a professional telephone manner
Confidence in dealing with people at all levels
Discreet and trustworthy when handling confidential information
Excellent organisational skills with the ability to multitask
High level of accuracy with both written communication and numerical data
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Self-motivated, approachable, and a team player
Ability to use initiative and adapt in a fast-paced environment
Well-presented and detail-oriented
Job Categories: Country Store, Parts & Retail
Job Type: Fixed Term
Ref No: WS2270
Additional Information
Start Date: March 2026, subject to successful replacement of existing role
Hours: 35hrs per week – 8am to 4pm Monday to Friday (1 hour unpaid lunch)
£Competitive, depending on experience
24 Days Annual Leave (plus bank holiday), Company Sick Pay Scheme, Workplace pension, Staff Discount in Country Stores and Death in Service Cover (2 × salary)
Vacancy Application
Apply For This Job Please use the form to submit your job application. We can only consider applicants who are eligible to work in the UK.
19 branches across East Anglia, the South East and East Midlands
Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England
#J-18808-Ljbffr
Role Purpose:
Reporting directly to the Branch & Sales Manager, you will be responsible for providing a first class administrative service within the branch in addition to maintaining effective and accurate communications between customers and members of staff. You will be working as a Personal Assistant to the Branch Manager but you must be prepared to assist other departments in the branch as required.
Key Responsibilities:
Act as Personal Assistant to the Branch and Sales Manager
Manage incoming calls and maintain the branch switchboard
Serve as a first point of contact for customer enquiries
Provide administrative support across departments as needed
Prepare sales quotations and issue invoices and delivery tickets
Carry out daily cashiering duties and liaise with Head Office
Maintain accurate records and ensure data is kept up to date
Update the sales database regularly
Support the sales team during events and trade shows
Conduct monthly stock checks on domestic items
Ensure timely and clear communication across the team
Consistently deliver professional and customer-focused service
What We’re Looking For:
Strong communication skills and a professional telephone manner
Confidence in dealing with people at all levels
Discreet and trustworthy when handling confidential information
Excellent organisational skills with the ability to multitask
High level of accuracy with both written communication and numerical data
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Self-motivated, approachable, and a team player
Ability to use initiative and adapt in a fast-paced environment
Well-presented and detail-oriented
Job Categories: Country Store, Parts & Retail
Job Type: Fixed Term
Ref No: WS2270
Additional Information
Start Date: March 2026, subject to successful replacement of existing role
Hours: 35hrs per week – 8am to 4pm Monday to Friday (1 hour unpaid lunch)
£Competitive, depending on experience
24 Days Annual Leave (plus bank holiday), Company Sick Pay Scheme, Workplace pension, Staff Discount in Country Stores and Death in Service Cover (2 × salary)
Vacancy Application
Apply For This Job Please use the form to submit your job application. We can only consider applicants who are eligible to work in the UK.
19 branches across East Anglia, the South East and East Midlands
Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England
#J-18808-Ljbffr