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Member Driven Technologies

Hybrid Service Support Analyst: First-Contact IT Support

Member Driven Technologies, Great Falls, Montana, United States, 59404

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A technology service provider in Great Falls, Montana, is looking for a Service Support Analyst to deliver Tier I support for client requests. Responsibilities include answering calls, managing chat interactions, and providing Level 1 IT support for systems such as Symitar and ZenDesk. The ideal candidate will have a high school diploma, experience in client services, and familiarity with troubleshooting. This role offers hybrid work arrangements and competitive compensation with benefits after 90 days. #J-18808-Ljbffr