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Grocery Outlet Inc.

Head Clerk

Grocery Outlet Inc., Oakland, California, United States, 94616

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Oakland, 2900 Broadway, Oakland, CA 94611, USA

Our Mission & Vision

Our Mission:

Touching lives for the better

Our Vision:

Touching lives by being the first choice for bargain-minded consumers in the U.S.

About the Role Head Clerks create a welcoming environment and maintain a clean, well-stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can-do attitude.

Responsibilities

Interacting with customers and answering questions with kindness and enthusiasm

Attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.

Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures

Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.

Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment (palletjack, baler, etc.)

Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming

Catching customers’ eyes by preparing merchandise for display

Perform miscellaneous office duties such as handling incoming or outgoing mail and ordering product.

Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy

Work Conditions

Bending, walking, standing, lifting and kneeling for extended periods of time

Lifting up to 50 lbs. frequently or with team assistance when necessary.

Duties in various parts of store in different temperatures and work environments

Interacting with customers, associates, truck drivers, and vendors, all with a smile

Pay

Final compensation will be determined based upon experience and skills and may vary based on location.

About You

High school diploma or equivalent

Able to deliver friendly, courteous, prompt customer service

Able to interpret, understand, and follow instructions

Must be able to pass drug and background check

Previous grocery or retail experience

Ability to work in harmony with others as a team member and leader

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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