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Children's Hope Alliance

Foster Care Case Manager

Children's Hope Alliance, Fayetteville, North Carolina, United States, 28305

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The Case Manager will coordinate services and resources for youth and families being served. The Case Manager provides ongoing support and training to foster parents as well as ensuring that foster parents maintains compliance with established standards. The Case Manager is responsible for documentation and files for all foster parents and foster children assigned to their caseloads

Principal Duties and Responsibilities Case Management

Prepare reports and reviews in a timely, clear, and concise manner per Service Manual guidelines, including individual treatment plans or person-centered plans, contact logs, quarterly reviews, supervision notes, discharge summaries, Child and Family, and other assigned reports, utilizing computer-based clinical management software and other network software

Review medical administration records (MARs) and grids at twice a month to ensure timeliness and accuracy.

Complete all documentation within agency deadlines, according to regulatory guidelines

Participate in the planning and delivery of services regarding admission, treatment, and discharge. This includes coordination and facilitation of Child and Family Team Meetings as well as other services as needed.

Provide direct treatment services as needed, entering the rotation in the event of staff crisis (illness, injury, other absence) or team vacancy, when applicable

Complete all preservice training in required time frames. Staff will annually complete 24 hours of training.

Supervision responsibilities:

Provide documented supervision and support to foster families by completing a minimum weekly visits to Therapeutic foster parents and 2 twice monthly to family Foster Care parents to continuously evaluate strengths and needs and provide ongoing training and support

Will meet with the child individually and will provide documentation of the visits on the child's contact log

Return all emergency phone calls and text messages within 30 minutes of call; return all general phone calls and text messages within four hours

Ensure implementation of Teaching Family Model, by providing consultation in accordance with specified service delivery schedule

Maintain contact with involved parents or relatives regarding the child’s life, progress in treatment, and treatment plan - contact to be maintained at weekly intervals or as determined by the Admission Agreement

Assess safety, family strength, and needs, as well as access necessary community resources

Assist foster family in providing a safe and nurturing environment and be knowledgeable of mental health issues and behavioral management supports

Maintain contact with custodians, social workers, and other involved professionals, including periodic updates of the resident’s progress and treatment plan as set forth in the Admission Agreement

Represent the agency in activities occurring within the ecosystem of the child (treatment review meetings, court hearings, and other functions involving professionals external to the service team

Provide support during monthly in-service training, support groups with the families and co-train in Teaching Family Model (when needed)

Provide crisis and on-call support for foster parents during the week and participate in the weekend/holiday on-call

Monitor homes ongoing to ensure continued compliance with all licensing standards and conduct quarterly review

Children’s Hope Alliance is an Equal Opportunity Employer Requirements

Bachelor's degree in psychology, social work, or related field from a four-year college or university is required

Two years of previous work experience in a related field is required

Qualified Professional (QP) designation with children is required

Compensation

We’ve adopted a tiered compensation structure for new hires. Starting salaries are determined based on a candidate’s relevant experience and educational background. This approach ensures fair, competitive, and transparent offers while maintaining internal equity and alignment with budgetary guidelines.

Children’s Hope Alliance is committed to fostering, maintaining, and promoting equal employment opportunities. We recruit, hire, train, and promote employees without discrimination of race, religion, color, marital status, veteran status, physical or mental disability, national origin, sex, or age.

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