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Houston Methodist

Nurse Manager (RN) Med Surg Transplant

Houston Methodist, Houston, Texas, United States, 77246

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Night Manager Nursing Come lead with us at Houston Methodist Hospital. At Houston Methodist, the Night Manager Nursing position is responsible for 24‑hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing participates in committees, representing unit and nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. The role demonstrates leadership qualities and critical thinking through self‑direction, initiative, effective interpersonal and communication skills.

FLSA Status Exempt

Responsibilities Managing the daily work activities of unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in achieving strategic and operational objectives.

Providing guidance to staff; responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and termination, coaching and counseling employees on work related performance, and assisting in policy and procedure development.

Implementing training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

Qualifications Education

Bachelor’s degree or higher from an accredited school of Nursing

Experience

Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e., charge nurse responsibilities

Licenses and Certifications (Required)

RN – Registered Nurse – Texas State Licensure – Texas Board of Nursing PVS Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency)

BLS – Basic Life Support or Instructor (AHA) – American Heart Association

Magnet – ANCC Recognized Leadership Certification (ANCC)

Skills and Abilities

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

Proficient in speaking, reading, and writing English necessary for essential functions, especially with regard to patient or employee safety or security

Effective communication through a variety of channels with patients, physicians, family members, and co-workers in a manner consistent with a customer‑service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message

Interpersonal skills that build trust in organization’s intentions

Use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modify own behavior to accommodate tasks, situations, and individuals involved

Demonstrates leadership qualities and critical thinking through self‑direction initiative and effective interpersonal skills and oral/written communication skills

Analytical ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action consistent with available facts, constraints and probable consequences

Ability to work effectively in a fast‑paced environment

Demonstrates flexibility and adaptability in the workplace

Problem‑solving skills including investigation, identification of causes, and development of corrective action

People Essential Functions

Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.

Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.

Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed.

Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level.

Establishes effective, two‑way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices.

Service Essential Functions

Plans and organizes day‑to‑day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.

Drives department service standards and activities to impact department and/or system score for patient/customer‑based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.

Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures.

Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided.

Quality/Safety Essential Functions

Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable.

Uses and optimizes information systems to enhance operations; supports entity‑specific performance improvement and data management/analysis functions.

Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer‑to‑peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety.

Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non‑compliance (i.e., focal point review requirements, disaster plan, in‑services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).

Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate.

Finance Essential Functions

Assists in the development of department budget and ensures that the department operates in a cost‑effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost‑effectiveness.

Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.

Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost‑effectiveness.

Growth/Innovation Essential Functions

Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department‑specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.

Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures.

Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals.

Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP.

Supplemental Requirements Work Attire

Uniform: No

Scrubs: Yes

Business professional: Yes

Other (department approved): No

On‑Call

Note that employees may be required to be on‑call during emergencies (i.e., Disaster, Severe Weather Events, etc.) regardless of selection below.

On Call: Yes

Travel

Travel specifications may vary by department.

May require travel within the Houston Metropolitan area: Yes

May require travel outside Houston Metropolitan area: No

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Hospitals and Health Care

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