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Lower Eastside Service Center

Case Manager, Full Time

Lower Eastside Service Center, New York, New York, us, 10261

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Case Manager, Full Time – Lower Eastside Service Center, Bronx, NY, USA Job Type: Full‑time

BASIC FUNCTION Provide case management services with a focus on recovery and securing permanent housing to participants.

MAJOR DUTIES

Serve as the primary point of contact for program participants, guiding them through the transition from temporary housing to stable, permanent housing.

Develop individualized service and housing plans with clear goals, timelines, and action steps to address barriers such as income, credit, rental history, and access to supportive services.

Assist participants directly in securing permanent housing, including identifying options, completing applications, building landlord relationships, and preparing for tenancy.

Provide ongoing case management, including support with daily living skills, financial management, employment readiness, and access to healthcare, recovery, and mental health services.

Connect participants with community resources, public benefits, healthcare providers, educational programs, and employment opportunities.

Facilitate problem‑solving and crisis intervention to help participants address challenges that may threaten housing stability.

Conduct monthly home visits and an annual apartment inspection to monitor safety, progress, and overall well‑being, while reinforcing accountability for program participation.

Maintain detailed and timely documentation in compliance with agency policies and funding requirements.

Participate in supervision, case conferences and trainings to ensure high‑quality service delivery.

Perform other duties as assigned.

SCHEDULE Monday–Friday 10:00 AM–6:00 PM

RATE $51,000 – $51,000 per year

LOCATION Bronx, NY 10456

BENEFITS

Generous time off that includes 4 weeks of vacation

Medical, Dental, and Vision Insurance

Discounted commuter benefits

Life insurance & long‑term disability

Eligible for Federal Student Loan Repayment Program

Training and other additional voluntary benefits

To join our diverse team, please include salary requirements with your résumé/application submission.

Please visit us at www.lesc.org

EEO: Minorities/Women/Disabled/Vet

QUALIFICATIONS

Must either have a Bachelor’s degree or 2+ years’ experience providing case management, housing support, or related social services.

Strong understanding of trauma‑informed and recovery‑oriented practices, and knowledge of community resources, public benefits and housing navigation.

Must be organized, self‑motivated, a team player, and computer literate.

Ability to establish rapport and maintain positive working relationships with participants, landlords and community agencies.

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