Lutheran Child and Family Services of Illinois
Clinical Supervisor
Lutheran Child and Family Services of Illinois, Joliet, Illinois, United States, 60432
Clinical Supervisor – Lutheran Child and Family Services of Illinois
Pay range:
$62,000.00 – $77,000.00
per year. Base pay:
$62,000.00 – $77,000.00
per year. Salary is based on skills and experience; talk with a recruiter for details.
Job Title: Clinical Supervisor Exempt/Non-exempt: EXEMPT Immediate Supervisor: Director of Clinical Services Salary: $62,000 – $77,000 Benefits: Available to full‑time employees
Essential Functions
Supervise and monitor clinical interventions and review service documentation provided by counselors to clients in assigned geographic areas and programs; monitor productivity, expenses, and revenue of counselors; may also provide direct clinical services. Job duties may be performed in office, community, or home settings, including high‑risk communities, and may require extended hours in evenings and weekends.
Coach, hire, train, and supervise assigned staff, leading a team of counselors and overseeing professional development, performance, and daily operations. Maintain a trauma‑informed system of service delivery, ensuring clinicians are properly trained and supported.
Provide weekly clinical supervision and guidance to counselors, including group supervision. Coordinate and facilitate training programs to equip staff with necessary skills and knowledge. Oversee internship processes for students providing clinical services.
Maintain quality improvement processes for the team, monitoring key performance indicators and engaging the team in performance understanding and improvement strategies.
Review client records promptly for accuracy; review caseloads for compliance with Agency requirements; approve assessments, treatment plans, services, and other documented counselor activities promptly.
Navigate electronic health systems, supporting the team in maximizing utilization of electronic health records and organizational functions. Maintain accurate, up‑to‑date records, ensuring contract compliance, data integrity, and confidentiality standards.
Conduct regular treatment reviews of all open clinical cases in the region, using this forum as a key opportunity to engage stakeholders in collaborative problem solving.
Collaborate with clinical teams to design and enhance treatment programs, incorporating best practices and innovative approaches to meet client needs. Participate actively with the clinical department in treatment strategies and programming.
Train and coordinate staff to respond to crisis situations in assigned areas as part of a coordinated agency response. Ensure clinical work is integrated with the care system, providing collaborative, youth‑guided, family‑driven, evidence‑based, continuously improving, and culturally competent services.
Provide leadership in interfacing with the local community, developing relationships with United Ways and other funders, and with other service providers to develop and maintain a coordinated system of care.
Oversee the utilization of outsourced clinical services, identify providers, approve referrals, and monitor quality and cost of purchased services. Manage and regularly monitor the budget for assigned cost centers.
Perform other duties as assigned.
Knowledge and Ability Requirements
Understand a variety of treatment and counseling situations, including Solution Focused Brief Treatment, Cognitive, Family Systems, Behavioral, Crisis Intervention, and substance use and abuse. Knowledge of medication use to treat psychiatric disorders.
Demonstrate consistency in work and embody the WIDE (Welcoming, Inclusion, Diversity, Equity) values of LCFS.
Show broad management skills across all facets of running successful social service programs.
Understand insurance, managed care, EAP procedures, and billing requirements. Knowledge of funding options, including grants.
Background and Driving Requirements Employment is contingent upon successful completion of all required background checks, including criminal and Child Abuse and Neglect Tracking System (CANTS) checks, as required by law and agency policy. Candidates must possess a reliable vehicle, a valid driver’s license, and have not had a suspended or revoked license within the past three years.
Education and Experience Master’s Degree in Social Work preferred; Licensed Professional in Illinois (LCSW, LCPC) required and must be qualified to provide LPHA services in Medicaid. Experience providing individual, couple, family, and group counseling required; experience in child welfare settings with complex and severe trauma preferred; training experience preferred; experience with Medicaid documentation and billing preferred; additional certifications in Family Therapy, Substance Abuse, Employee Assistance Programs or similar specializations helpful.
Physical Demands and Other Requirements The role requires speaking and hearing frequently; sitting is the primary activity, with occasional standing, walking, and hand use. Capable of operating standard office equipment and occasionally lifting 20‑30 pounds. Valid driver’s license and auto insurance required. Work environment typically low to moderate noise.
Supervision and Management Communicate regularly through individual, supervisory, and group meetings to implement agency and programmatic goals and requirements. Provide accurate and timely feedback to employees under supervision, analyze performance, and facilitate a positive work environment where staff feel free to communicate openly. Respond to incidents and complaints promptly and consult chain of command as appropriate.
Leadership Demonstrate foresight by recognizing problems and vision in identifying and implementing solutions. Ensure program effectiveness and deliver services at required capacity. Make decisions in critical situations while consulting with others as needed and support staff in implementing management decisions.
Diversity and Inclusion / Professionalism Serve as a role model, promote a welcoming community, support diversity and inclusion, collaborate with others to further equity, and participate in professional development and advocacy related to inclusion.
Ethical Conduct Follow all ethics policies and procedures related to program execution and decision making, maintain client, staff, and agency confidentiality, and report any breaches or misconduct in accordance with policy.
Communication / Interpersonal Skills Employ appropriate written and oral communication skills; consistently convey clear, accurate, timely, and respectful communication. Communicate effectively with clients, staff, interns, volunteers, and external stakeholders while maintaining professional boundaries.
Safety and Agency Resource Utilization Demonstrate sound judgment and safety awareness; notify supervisory chain of any incidents in a timely manner. Report suspicions or allegations of abuse immediately and utilize materials and resources efficiently.
LCFS is an Equal Opportunity Employer.
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$62,000.00 – $77,000.00
per year. Base pay:
$62,000.00 – $77,000.00
per year. Salary is based on skills and experience; talk with a recruiter for details.
Job Title: Clinical Supervisor Exempt/Non-exempt: EXEMPT Immediate Supervisor: Director of Clinical Services Salary: $62,000 – $77,000 Benefits: Available to full‑time employees
Essential Functions
Supervise and monitor clinical interventions and review service documentation provided by counselors to clients in assigned geographic areas and programs; monitor productivity, expenses, and revenue of counselors; may also provide direct clinical services. Job duties may be performed in office, community, or home settings, including high‑risk communities, and may require extended hours in evenings and weekends.
Coach, hire, train, and supervise assigned staff, leading a team of counselors and overseeing professional development, performance, and daily operations. Maintain a trauma‑informed system of service delivery, ensuring clinicians are properly trained and supported.
Provide weekly clinical supervision and guidance to counselors, including group supervision. Coordinate and facilitate training programs to equip staff with necessary skills and knowledge. Oversee internship processes for students providing clinical services.
Maintain quality improvement processes for the team, monitoring key performance indicators and engaging the team in performance understanding and improvement strategies.
Review client records promptly for accuracy; review caseloads for compliance with Agency requirements; approve assessments, treatment plans, services, and other documented counselor activities promptly.
Navigate electronic health systems, supporting the team in maximizing utilization of electronic health records and organizational functions. Maintain accurate, up‑to‑date records, ensuring contract compliance, data integrity, and confidentiality standards.
Conduct regular treatment reviews of all open clinical cases in the region, using this forum as a key opportunity to engage stakeholders in collaborative problem solving.
Collaborate with clinical teams to design and enhance treatment programs, incorporating best practices and innovative approaches to meet client needs. Participate actively with the clinical department in treatment strategies and programming.
Train and coordinate staff to respond to crisis situations in assigned areas as part of a coordinated agency response. Ensure clinical work is integrated with the care system, providing collaborative, youth‑guided, family‑driven, evidence‑based, continuously improving, and culturally competent services.
Provide leadership in interfacing with the local community, developing relationships with United Ways and other funders, and with other service providers to develop and maintain a coordinated system of care.
Oversee the utilization of outsourced clinical services, identify providers, approve referrals, and monitor quality and cost of purchased services. Manage and regularly monitor the budget for assigned cost centers.
Perform other duties as assigned.
Knowledge and Ability Requirements
Understand a variety of treatment and counseling situations, including Solution Focused Brief Treatment, Cognitive, Family Systems, Behavioral, Crisis Intervention, and substance use and abuse. Knowledge of medication use to treat psychiatric disorders.
Demonstrate consistency in work and embody the WIDE (Welcoming, Inclusion, Diversity, Equity) values of LCFS.
Show broad management skills across all facets of running successful social service programs.
Understand insurance, managed care, EAP procedures, and billing requirements. Knowledge of funding options, including grants.
Background and Driving Requirements Employment is contingent upon successful completion of all required background checks, including criminal and Child Abuse and Neglect Tracking System (CANTS) checks, as required by law and agency policy. Candidates must possess a reliable vehicle, a valid driver’s license, and have not had a suspended or revoked license within the past three years.
Education and Experience Master’s Degree in Social Work preferred; Licensed Professional in Illinois (LCSW, LCPC) required and must be qualified to provide LPHA services in Medicaid. Experience providing individual, couple, family, and group counseling required; experience in child welfare settings with complex and severe trauma preferred; training experience preferred; experience with Medicaid documentation and billing preferred; additional certifications in Family Therapy, Substance Abuse, Employee Assistance Programs or similar specializations helpful.
Physical Demands and Other Requirements The role requires speaking and hearing frequently; sitting is the primary activity, with occasional standing, walking, and hand use. Capable of operating standard office equipment and occasionally lifting 20‑30 pounds. Valid driver’s license and auto insurance required. Work environment typically low to moderate noise.
Supervision and Management Communicate regularly through individual, supervisory, and group meetings to implement agency and programmatic goals and requirements. Provide accurate and timely feedback to employees under supervision, analyze performance, and facilitate a positive work environment where staff feel free to communicate openly. Respond to incidents and complaints promptly and consult chain of command as appropriate.
Leadership Demonstrate foresight by recognizing problems and vision in identifying and implementing solutions. Ensure program effectiveness and deliver services at required capacity. Make decisions in critical situations while consulting with others as needed and support staff in implementing management decisions.
Diversity and Inclusion / Professionalism Serve as a role model, promote a welcoming community, support diversity and inclusion, collaborate with others to further equity, and participate in professional development and advocacy related to inclusion.
Ethical Conduct Follow all ethics policies and procedures related to program execution and decision making, maintain client, staff, and agency confidentiality, and report any breaches or misconduct in accordance with policy.
Communication / Interpersonal Skills Employ appropriate written and oral communication skills; consistently convey clear, accurate, timely, and respectful communication. Communicate effectively with clients, staff, interns, volunteers, and external stakeholders while maintaining professional boundaries.
Safety and Agency Resource Utilization Demonstrate sound judgment and safety awareness; notify supervisory chain of any incidents in a timely manner. Report suspicions or allegations of abuse immediately and utilize materials and resources efficiently.
LCFS is an Equal Opportunity Employer.
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