Technical Support Specialist: Network & Customer Care

A telecommunications company in Palmer, Alaska is seeking a Technical Support Agent to provide expert assistance in a 24-hour call center environment. The role involves troubleshooting complex internet issues, communicating effectively with customers, and coordinating solutions with various departments. Candidates must possess strong analytical skills, a high school diploma or GED, and familiarity with networking principles. Commitment to customer satisfaction is essential, along with the ability to work under pressure. #J-18808-Ljbffr